At a Glance
- Tasks: Lead PA Housing’s utilities portfolio and ensure compliance with new regulations.
- Company: PA Housing, a forward-thinking organisation focused on service excellence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team and shape the future of energy services.
- Why this job: Make a real impact on residents' lives while driving innovation in utilities.
- Qualifications: Experience in managing utilities and strong communication skills required.
The predicted salary is between 47962 - 50000 £ per year.
Salary: £47,962 per annum, increasing to £50,000 after probation
Location: Hybrid - Case House, Surrey or Bede Island, Leicester
Employment type: Fixed Term
This is an exciting opportunity to lead PA Housing’s utilities portfolio at a pivotal time of change. As we prepare for Ofgem’s new heat network regulations in January 2026, you’ll play a key leadership role in ensuring compliance, driving service excellence and delivering value for money for residents. You’ll take ownership of our heat networks, solar PV and communal utilities, ensuring reliable, efficient and customer-focused services across our homes. From shaping smart metering rollout and renewable energy strategy to improving billing accuracy and resident transparency, you’ll drive innovation, performance and continuous improvement across the service. This is a highly visible leadership role where you’ll influence strategy, challenge existing ways of working and help shape the future of utilities at PA Housing. This is a 2 year fixed term contract.
Some of the key tasks and responsibilities include:
- Leading compliance readiness for Ofgem’s new heat network regulatory framework
- Managing heat networks, solar PV assets and communal utility services to maximise performance and resident benefit
- Driving smart metering rollout and improving billing accuracy across the estate
- Managing utility contracts, supplier relationships and procurement strategies
- Leading resident consultation on tariffs, value for money and service improvements
- Monitoring data and performance to identify opportunities for cost savings and efficiency improvements
- Managing utility budgets and ensuring strong financial control
- Working closely with internal teams, contractors and external regulators to deliver seamless service performance
- Driving continuous improvement through process redesign and service innovation
To be successful in this role, we’d be looking for the following…
- Significant experience managing utilities, energy contracts or heat network services
- Strong knowledge of heat network regulation, energy markets and utility procurement
- Experience leading service improvement and operational change
- Excellent stakeholder management and communication skills
- Strong financial and analytical capability
- A customer-first mindset with a passion for innovation and service excellence
This is a fantastic opportunity to shape a critical service area and make a lasting impact for residents across PA Housing.
Utilities Manager in Leicester employer: PA HOUSING
At PA Housing, we pride ourselves on being an exceptional employer that values innovation and service excellence. Our hybrid work model allows for flexibility while you lead our utilities portfolio, ensuring compliance and enhancing resident satisfaction. With a strong focus on employee growth, we offer opportunities to shape the future of utilities in a supportive environment, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Manager in Leicester
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to utilities and energy. It’s a great way to meet people in the field and get your name out there. Plus, you never know who might have a lead on your dream job!
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your experience in managing utilities and energy contracts. Engage with posts, share your insights, and connect with professionals in the sector. It’s all about visibility!
✨Tip Number 3
Prepare for interviews by researching the company and its current projects. Be ready to discuss how your experience aligns with their goals, especially around compliance and service improvement. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 4
Apply through our website! We want to see your application directly, and it gives you a better chance to stand out. Tailor your application to highlight your leadership skills and customer-first mindset, and let us know how you can drive innovation at PA Housing.
We think you need these skills to ace Utilities Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Utilities Manager. Highlight your experience with utilities management, energy contracts, and any relevant regulatory knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can drive service excellence at PA Housing. Don’t forget to mention your customer-first mindset and innovative ideas!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead and improve utility services. Numbers and results speak volumes, so if you've saved costs or improved performance, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PA HOUSING
✨Know Your Stuff
Make sure you brush up on the latest heat network regulations and energy markets. Familiarise yourself with Ofgem’s new framework and be ready to discuss how your experience aligns with these changes. This shows you're not just interested in the role, but that you’re proactive about industry developments.
✨Showcase Your Leadership Skills
Since this is a leadership role, prepare examples of how you've successfully managed teams or projects in the past. Think about times when you’ve driven service improvements or led operational changes. Be ready to explain your approach to stakeholder management and how you ensure a customer-first mindset.
✨Demonstrate Financial Savvy
You’ll need strong financial and analytical skills, so come prepared with examples of how you've managed budgets or improved cost efficiencies in previous roles. Discuss any experience you have with utility contracts and procurement strategies, as this will be crucial for the position.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about PA Housing’s current utilities strategy, their approach to innovation, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
