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- Tasks: Manage service charge processes, budgets, and financial compliance while engaging with residents.
- Company: Join PA Housing, a community-focused organisation making a real difference in people's lives.
- Benefits: Enjoy flexible working, health cash plans, and generous annual leave that increases with tenure.
- Why this job: Make a meaningful impact on communities while developing your finance skills in a supportive environment.
- Qualifications: Strong financial foundation, Excel proficiency, and a willingness to learn about service charge legislation.
- Other info: This is a fixed-term role until February 2027, offering hybrid working options.
The predicted salary is between 28800 - 43200 £ per year.
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Finance Service Charge Officer, Leicester
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Client:
PA Housing
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2159c0f16cf8
Job Views:
7
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Are you a maths or finance graduate who thrives on numbers, compliance, and meaningful impact?
Can you decode complex spreadsheets, master legislation, and still keep the human element front and centre?
At PA Housing, we\’re searching for a sharp, detail-driven Service Charge Officer who knows their way around Excel formulas, financial compliance, and service charge cycles and wants to apply those skills to make a real difference in people’s lives.
This fixed-term role runs until 28th February 2027.
Why this role is perfect for you:
This isn’t just another finance job. You’ll own the entire service charge process from budgeting and forecasting to auditing and reporting ensuring transparency, accuracy, and fairness for our communities.
You’ll blend your analytical strengths with stakeholder engagement, helping residents understand their service charges clearly and confidently. Your work will directly impact people’s homes and communities, giving you a rewarding sense of purpose beyond the numbers.
A bit about the role…
- Preparing and analysing year-end statements for variable service charges
- Creating and managing detailed budgets scheme-by-scheme
- Validating financial data and ensuring compliance with legislation
- Investigating financial variances and collaborating with internal teams to resolve issues
- Managing month-end financial processes including accruals and prepayments
- Reviewing invoices, correcting errors, and supporting cost recovery
- Liaising with residents and other departments to ensure transparency and fairness
- Managing your own portfolio of schemes, including regular site visits and resident communication
What’s in it for you.
In addition to the salary, we offer a number of benefits, including:
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays take them when it suits you
- Car leasing scheme
- Hybrid working offering you the flexibility to thrive in your role. You\’ll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What we’re looking for…
- A strong foundation in financial principles and Excel skills
- Understanding of rent and service charge legislation (or eagerness to learn)
- Experience or interest in managing complex financial data and cyclical workloads
- Ability to meet deadlines and handle multiple schemes simultaneously
- Analytical mindset, precision, and proactive problem-solving skills
- A collaborative attitude with excellent communication skills
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email [emailprotected] – We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.
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Finance Service Charge Officer employer: PA HOUSING
Contact Detail:
PA HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Service Charge Officer
✨Tip Number 1
Familiarise yourself with the specific financial legislation related to service charges. Understanding the legal framework will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Excel skills, particularly in areas like pivot tables and complex formulas. Being able to showcase your proficiency in handling financial data can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed financial data or resolved discrepancies. This will highlight your analytical mindset and problem-solving abilities, which are crucial for this role.
✨Tip Number 4
Engage with current trends in finance and community housing. Showing that you're informed about the sector can help you connect with interviewers and demonstrate your genuine interest in making a positive impact.
We think you need these skills to ace Finance Service Charge Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Finance Service Charge Officer position. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have with financial data management, compliance, and stakeholder engagement. Use specific examples to demonstrate your analytical skills and familiarity with Excel.
Show Your Passion: Express your enthusiasm for making a meaningful impact in people's lives through finance. Mention your eagerness to learn about rent and service charge legislation, as well as your commitment to transparency and fairness.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at PA HOUSING
✨Brush Up on Financial Principles
Make sure you have a solid understanding of financial principles, especially those related to service charges and budgeting. Be prepared to discuss how you've applied these principles in your previous roles or studies.
✨Excel Skills are Key
Since the role requires strong Excel skills, practice using formulas and functions that are commonly used in financial analysis. You might be asked to demonstrate your proficiency, so be ready to showcase your abilities.
✨Understand the Legislation
Familiarise yourself with relevant rent and service charge legislation. Even if you’re not an expert, showing a willingness to learn and understand these regulations can set you apart from other candidates.
✨Prepare for Stakeholder Engagement Questions
Given the importance of communication in this role, think about examples where you've successfully engaged with stakeholders or resolved conflicts. Be ready to explain how you would help residents understand their service charges.
