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- Tasks: Lead daily estate services, ensuring clean and vibrant communities in London and Surrey.
- Company: Join PA Housing, a company dedicated to improving lives and communities.
- Benefits: Enjoy flexible working, health cash plans, and generous annual leave.
- Why this job: Make a real difference while leading a motivated team in a supportive environment.
- Qualifications: Experience in estate services and relevant horticultural qualifications are essential.
- Other info: A DBS check is required; we value integrity and accountability.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to lead the way in keeping our communities clean, green, and well looked after? We’re looking for a confident and capable Estate Services Contract Manager to take charge of the day-to-day delivery of key estate services across our Surrey and London regions. You’ll be managing contracts for things like grounds maintenance, cleaning, bulk waste, and caretaking making sure our neighbourhoods look great and work well for the people who live there. This isn’t just about keeping the grass cut and the bins empty it’s about leading a team, working with suppliers, driving performance, and making a real difference to the lives of our residents. If you love variety, thrive on responsibility, and care about creating vibrant, well-maintained communities, we want to hear from you.
What’s in it for you:
- In addition to the salary, we offer a number of benefits, including:
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
- Flexible bank holidays take them when it suits you
- Car leasing scheme
- Hybrid working offering you the flexibility to thrive in your role.
- You will have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity.
- We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you’ll be doing:
- Oversee day-to-day estate services including cleaning, caretaking, tree management, bulk refuse, and grounds maintenance
- Lead and support a team of caretakers and Estate Services Officers
- Monitor contractor performance, making sure we’re delivering top-notch service and value for money
- Build strong partnerships with local authorities and suppliers
- Keep a tight handle on budgets, making sure we stay on track and efficient
- Use data and feedback to improve our services and meet residents’ needs
- Be a visible and approachable leader for your team encouraging innovation, high performance, and job satisfaction
- Make sure everything we do is safe, compliant, and resident-focused
What we’re looking for:
- Has a strong background in estate services or grounds management
- Knows their stuff when it comes to landscape maintenance, cleaning, trees, and contract delivery
- Holds a relevant horticultural qualification (like NVQ Level 3 or equivalent)
- Has a solid understanding of service charges and budget management
- Is a people-person great at motivating teams, dealing with contractors, and keeping residents happy
- Is organised, reliable, and always looking for ways to do things better
- Has a ‘can do’ attitude and genuinely cares about the places our residents call home
If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service: This role requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. This role will be required to visit/support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email.
We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.
Estates Services Contract Manager (London & Surrey) employer: PA HOUSING
Contact Detail:
PA HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Services Contract Manager (London & Surrey)
✨Tip Number 1
Familiarise yourself with the specific estate services and grounds management practices relevant to London and Surrey. Understanding local regulations and community needs will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the estate services sector, especially those who have experience working with local authorities or housing associations. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of examples where you've successfully managed contractors or improved service delivery, as these will resonate well with the hiring team.
✨Tip Number 4
Research PA Housing's values and recent projects. Being able to align your personal values with theirs and showing genuine interest in their mission will make a strong impression during your interview.
We think you need these skills to ace Estates Services Contract Manager (London & Surrey)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in estate services or grounds management. Emphasise any leadership roles and your ability to manage contracts effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating vibrant communities. Mention specific examples of how you've improved services or led teams in previous roles.
Highlight Relevant Qualifications: If you hold a horticultural qualification or any other relevant certifications, be sure to mention these in your application. Attach copies of these documents to demonstrate your eligibility.
Showcase Your People Skills: Since the role requires strong interpersonal skills, include examples of how you've motivated teams, dealt with contractors, and maintained resident satisfaction in your application.
How to prepare for a job interview at PA HOUSING
✨Showcase Your Leadership Skills
As an Estates Services Contract Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated teams in the past. Highlight any specific achievements that demonstrate your ability to drive performance and create a positive work environment.
✨Demonstrate Your Knowledge of Estate Services
Familiarise yourself with the key aspects of estate services, including grounds maintenance, cleaning, and waste management. Be ready to discuss your experience in these areas and how you can apply your knowledge to improve service delivery for residents.
✨Prepare for Budget Management Questions
Since budget management is crucial for this role, think about your previous experiences managing budgets. Be prepared to explain how you've kept projects on track financially and any strategies you've used to ensure value for money in service delivery.
✨Emphasise Your People Skills
This role requires strong interpersonal skills. Be ready to share examples of how you've built relationships with contractors, local authorities, and residents. Highlight your ability to communicate effectively and resolve conflicts, as these are essential for maintaining a harmonious community.
