At a Glance
- Tasks: Manage damp, mould, and disrepair projects from diagnosis to completion.
- Company: Join PA Housing, dedicated to improving residents' homes and lives.
- Benefits: Enjoy flexible bank holidays, health cash plans, and high street discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in property maintenance and strong customer service skills required.
- Other info: Be part of a respectful and accountable team focused on community well-being.
The predicted salary is between 36000 - 60000 £ per year.
Additional role requirements:
- Full driving licence
- Willing to undergo a DBS check
35 hours a week - which may include Saturday mornings, as we offer a flexible service for our tenants and leaseholders, so you will also be required to be part of our out of hours rota.
Can you help us make homes healthier and safer for our residents? At PA Housing, we have a dedicated team within our Assets department to tackle damp, mould, and disrepair issues and we need an experienced professional. Within this role you’ll take ownership of property inspections and manage works from start to finish. From diagnosing problems and specifying repairs to managing contractors and keeping residents informed, your role will be key to improving living conditions and ensuring every project is delivered to the highest standard. This isn’t your typical property maintenance role; it’s about making a real, lasting difference to our residents’ homes and lives.
What’s in it for you:
- In addition to the salary, we offer a number of benefits, including:
- High street discount schemes
- Health cash plans
- 26 days’ annual leave, increasing to 29 after three years, opportunity to buy more
- Flexible bank holidays - take them when it suits you
- Car leasing scheme
What you’ll be doing:
- Managing damp, mould, and disrepair works from diagnosis through to completion, including specifying, procuring, and monitoring.
- Identifying effective solutions to reduce damp and mould, such as building repairs, ventilation, and humidity control systems.
- Providing residents with clear advice to help them manage and prevent damp and mould in their homes.
- Administering contractor duties reviewing Bills of Quantities, Schedules of Works, specifications, and ensuring compliance with budgets, timescales, and regulations.
- Overseeing contractor performance, from pre-start inspections through to post-completion sign-off.
- Keeping CRM systems updated and providing regular progress reports to management.
- Certifying valuations and contractor claims within your delegated authority.
- Working closely with our Resident Liaison Officer to ensure residents are kept informed and supported throughout.
- Demonstrating value for money while delivering high-quality, customer-focused outcomes.
- Collaborating with residents to incorporate their views into works programmes wherever practical.
What we’re looking for:
We’re looking for someone with the skills, qualifications, and mindset to deliver exceptional results. You’ll ideally bring:
- Accredited qualification with RICS or CIOB.
- NEBOSH/IOSH qualification and knowledge of quality control systems.
- Strong technical knowledge of domestic property maintenance.
- Experience using Microsoft Project, NBS software, Keystone Planned Maintenance, and advanced MS Office skills.
- At least 2 years’ experience delivering stock investment/major works in social or residential housing.
- Experience managing suppliers through long-term contracts (including JCT Measured Term or similar).
- Proven track record of contract administration, including variations, valuations, and final accounts.
- Strong customer service skills with the ability to deliver excellent resident satisfaction.
- A demonstrable history of taking projects from inception through to successful delivery.
If specific qualifications are required, please upload them with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.
Disclosure and Barring Service: This role requires the successful candidate to complete a standard/enhanced DBS check. A standard DBS check will show any spent and unspent convictions. So why do we need to know this information? This role will be required to visit/support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk. We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.
Damp & Mould & Disrepair Surveyor (LSE) employer: PA HOUSING
Contact Detail:
PA HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp & Mould & Disrepair Surveyor (LSE)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PA Housing. Understand their mission and values, especially how they focus on making homes healthier and safer for residents. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to property maintenance and project management. Think about your past experiences and how they relate to the job description. We want you to feel confident when discussing your skills and achievements.
✨Tip Number 3
Show off your problem-solving skills! In this role, you'll be diagnosing issues and managing works from start to finish. Be ready to share examples of how you've tackled similar challenges in the past. This will demonstrate your ability to deliver exceptional results.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you understand if PA Housing is the right fit for you. Plus, it’s a great way to engage with the interviewers!
We think you need these skills to ace Damp & Mould & Disrepair Surveyor (LSE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your qualifications, especially any relevant to damp, mould, and disrepair management, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about making homes healthier and safer. Share specific examples of how you've tackled similar challenges in the past, and let your personality shine through!
Showcase Your Technical Skills: Since we’re looking for someone with strong technical knowledge, make sure to mention your experience with tools like Microsoft Project and NBS software. This will help us see how you can hit the ground running in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at PA HOUSING
✨Know Your Stuff
Make sure you brush up on your technical knowledge of damp, mould, and disrepair issues. Be ready to discuss specific solutions you've implemented in the past, as well as your experience with property maintenance and contractor management.
✨Showcase Your Qualifications
Highlight your accredited qualifications, especially if you have RICS or CIOB credentials. If you have NEBOSH/IOSH qualifications, mention them too! This will show that you’re serious about quality control and safety in your work.
✨Demonstrate Customer Focus
Since this role is all about improving residents' lives, be prepared to share examples of how you've delivered excellent customer service in previous roles. Talk about how you’ve kept residents informed and involved in projects.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a contractor or dealing with a resident's concerns. Think through some scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.