Damp & Mould & Disrepair Surveyor in Croydon

Additional role requirements:

• Full driving licence
• Willing to undergo a DBS check
• 35 hours a week - which may include Saturday mornings, as we offer a flexible service for our tenants and leaseholders, so you will also be required to be part of our out of hours rota

Can you help us make homes healthier and safer for our residents? At PA Housing, we have a dedicated team within our Assets department to tackle damp, mould, and disrepair issues – and we need an experienced professional to help lead the way.

Within this role you'll take ownership of property inspections and manage works from start to finish. From diagnosing problems and specifying repairs to managing contractors and keeping residents informed, your role will be key to improving living conditions and ensuring every project is delivered to the highest standard. This isn't your typical property maintenance role – it's about making a real, lasting difference to our residents' homes and lives.

What's in it for you.... In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days' annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme

What you'll be doing......

• Managing damp, mould, and disrepair works from diagnosis through to completion, including specifying, procuring, and monitoring.
• Identifying effective solutions to reduce damp and mould, such as building repairs, ventilation, and humidity control systems.
• Providing residents with clear advice to help them manage and prevent damp and mould in their homes.
• Administering contractor duties – reviewing Bills of Quantities, Schedules of Works, specifications, and ensuring compliance with budgets, timescales, and regulations.
• Overseeing contractor performance, from pre-start inspections through to post-completion sign-off.
• Keeping CRM systems updated and providing regular progress reports to management.
• Certifying valuations and contractor claims within your delegated authority.
• Working closely with our Resident Liaison Officer to ensure residents are kept informed and supported throughout.
• Demonstrating value for money while delivering high-quality, customer-focused outcomes.
• Collaborating with residents to incorporate their views into works programmes wherever practical.

What we're looking for: We're looking for someone with the skills, qualifications, and mindset to deliver exceptional results. You'll ideally bring:

• Accredited qualification with RICS or CIOB.
• NEBOSH/IOSH qualification and knowledge of quality control systems.
• Strong technical knowledge of domestic property maintenance.
• Experience using Microsoft Project, NBS software, Keystone Planned Maintenance, and advanced MS Office skills.
• At least 2 years' experience delivering stock investment/major works in social or residential housing.
• Experience managing suppliers through long-term contracts (including JCT Measured Term or similar).
• Proven track record of contract administration, including variations, valuations, and final accounts.
• Strong customer service skills with the ability to deliver excellent resident satisfaction.
• A demonstrable history of taking projects from inception through to successful delivery.

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.