Operational Resilience Consultant

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.

Why consider joining our Digital & Data community?

• Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.
• Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track.
• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.
• Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same.
• Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring.
• Deepen your expertise through our culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications.

We’re seeking an exceptional Operational Resilience consultant to join our Digital Trust and Cyber Security Team. PA's Operational Resilience team assists clients in crafting and establishing robust businesses, safeguarding their reputation, addressing regulatory demands, and upholding their competitive edge.

You will have the opportunity to:

• Analyse end-to-end operations for business resilience.
• Work with a broader approach, moving beyond traditional business continuity management in today's organisations.
• Critically assess resilience in all vulnerable areas of the organization.
• Handle diverse resilience elements, including third parties, people, security, and vital IT functions.
• Ground your work in the fundamentals of risk management, which are essential for navigating the intricacies of modern business.
• Contribute to thought leadership and create assets that enhance the team's capabilities.

An environment that deeply cares about its values.

Qualifications

Essential requirements:

• We are looking for consultants with the multi-disciplinary outlook to deliver our view of what makes a business resilient.
• An ambitious consultant who has a passion for designing resilience businesses and building a more robust economy.
• Someone self-motivated with an unwavering sense of pride in their work and a clear record of success.
• Stakeholder management skills, capable of managing interactions across the business.
• Knowledge of the operations of an information technology department and the importance it plays to successful business operations.
• A confidence and interest in where IT can make a business vulnerable is a must.
• Technical experience (typically three years +) in many of the following is essential (including regulatory requirements): Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster Recovery.
• Familiarity with IT service models such as COBIT and ITIL would be beneficial.
• Experience of relevant international standards for resilience, risk management, information security and service continuity.
• Certification to relevant industry bodies such as BCI, DRI, CISSP, IRM would be desirable.
• Familiarity with Financial Services Regulation and a financial services background, but recognising that resilience principles apply across sector.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard; some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

Additional information

Assessment process:

• Quick call with one of our Tech Recruiters – to discuss your application, the role and PA.
• Round 1: Either a competency or technical interview (60 mins).
• Round 2: Either a competency or technical interview, whichever you didn’t do at first round (60 mins).
• Final round: Meeting with a PA leader - a mini case study and discussion around your client-centricity (60 mins).

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity-based initiatives.
• Annual performance-based bonus.
• PA share ownership.
• Tax efficient benefits (cycle to work, give as you earn).

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, please contact us on recruitmentenquiries@paconsulting.com.