Infrastructure Support Engineer (Security)
Infrastructure Support Engineer (Security)

Infrastructure Support Engineer (Security)

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Develop and maintain secure configurations across server infrastructure while collaborating with a dynamic team.
  • Company: Join PA Consulting, a purpose-driven company solving complex challenges with innovative solutions.
  • Benefits: Enjoy health perks, 25 days leave, a generous pension scheme, and opportunities for community involvement.
  • Why this job: Be part of a culture that values diversity, inclusion, and personal growth in the tech industry.
  • Qualifications: Strong knowledge of Windows, Azure, and security practices; troubleshooting skills are essential.
  • Other info: Flexibility required for weekend work and on-call duties; adjustments available for applicants.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Infrastructure Support Engineer (Security) role at PA Consulting. This is an interesting and varied role where you will be responsible for developing, implementing and maintaining secure configurations, policies and updates across our server infrastructure. The role will allow you to develop your skills in areas such as technical change management, automation and secure IT operations. The successful candidate will work within a wider team to maintain a strong security stance, applying security updates and other countermeasures to ensure the integrity of all IT services. Confident in deploying and operating a variety of systems to ensure that all environments are available, reliable, secure and able to meet the demands placed upon it.

Responsibilities

  • Being accountable for ensuring the infrastructure estate is suitably protected and up to date using tools such as SCCM, SCOM, Intune and other native update techniques; identify and remediate known IT security vulnerabilities.
  • Design and implement solutions to mitigate vulnerabilities identified as part of penetration results.
  • Provide insight into the countermeasures PA should adopt.
  • Work as a technical resource in security related projects.
  • Review daily security bulletins for threats; liaise with security colleagues and key vendors reviewing threat reports.
  • Work with other disciplines such as Networks and SQL Admins to assist implementing appropriate controls.
  • Drive forward projects focused on implementing new or updated IT security technologies and services alongside Technical Architects and Security Teams where appropriate.
  • Support business critical systems including the diagnostic and intervening actions required to keep services available for virtual hosting, operating systems, infrastructure services and SaaS products.
  • Assist with Disaster Recovery planning and testing.
  • Create clear and concise reports as required to demonstrate the effectiveness of the environments in question.
  • Provide technical support/input to team projects.
  • Organise maintenance periods including the variety of changes that take place to keep the infrastructure current and available.

Qualifications

  • Strong knowledge of Windows operating systems, Azure, Office 365, Hyper-V, VMware and SaaS Backup Platforms.
  • Experience in securing and protecting assets from threats that could compromise the confidentiality, integrity and availability of the environment.
  • Good knowledge of general infrastructure services and applications such as directory services, Entra ID, SCCM, SCOM and Intune.
  • Ability to understand audit requirements and supporting compliance by providing responses to security audits (such as Cyber Essentials).
  • Additional experience managing the hardware and software platforms associated with virtual technologies such as Cisco blades, HPe servers and NetApp would be beneficial.
  • Demonstrable troubleshooting capability and capable of working under pressure.
  • Ability to develop clear and concise documentation.
  • A self-starter, happy to work in isolation or as part of a larger team and able to use your own initiative rather than always relying on direction from others.
  • Appreciate the importance of a high availability and secure systems and infrastructure.
  • Ability to communicate at all levels of an organisation with the ability to work effectively as part of a team.
  • A keen interest in technology and the IT market.

This role would require some weekend working and occasional on-call duties, so flexibility is required.

Additional Information

Life At PA encompasses our people\’s experience at PA. It\\\’s about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose-led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We’re focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare for you and your family
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other differences. We welcome applications from underrepresented groups.

Adjustments or accommodations – Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Consulting
  • Industries

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Infrastructure Support Engineer (Security) employer: PA Consulting

At PA Consulting, we pride ourselves on being an exceptional employer that fosters a culture of inclusion and personal growth. Our Infrastructure Support Engineer (Security) role offers not only competitive benefits such as private healthcare and generous annual leave but also the opportunity to work on meaningful projects that tackle complex challenges. With a strong emphasis on employee well-being and professional development, you will thrive in an environment that values diverse perspectives and encourages innovation.
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Contact Detail:

PA Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Support Engineer (Security)

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, such as SCCM, SCOM, and Intune. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.

✨Tip Number 2

Stay updated on the latest security threats and countermeasures by following industry news and participating in relevant forums. This knowledge will not only help you in interviews but also demonstrate your proactive approach to security.

✨Tip Number 3

Network with professionals in the field of IT security through platforms like LinkedIn. Engaging with others can provide insights into the role and may even lead to referrals, which can be a great advantage when applying.

✨Tip Number 4

Prepare to discuss real-world scenarios where you've successfully implemented security measures or resolved vulnerabilities. Being able to share specific examples will showcase your practical experience and problem-solving skills.

We think you need these skills to ace Infrastructure Support Engineer (Security)

Strong knowledge of Windows operating systems
Experience with Azure and Office 365
Proficiency in Hyper-V and VMware
Familiarity with SaaS Backup Platforms
Understanding of IT security vulnerabilities and countermeasures
Experience with SCCM, SCOM, and Intune
Knowledge of directory services and Entra ID
Ability to conduct security audits and compliance checks
Troubleshooting skills under pressure
Documentation skills for clear reporting
Ability to work independently and as part of a team
Strong communication skills across all organisational levels
Interest in technology and the IT market
Flexibility for weekend working and on-call duties

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Support Engineer (Security) role. Focus on your knowledge of Windows operating systems, Azure, and security practices.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT security and your ability to work under pressure. Mention specific projects or experiences where you successfully implemented security measures or managed vulnerabilities.

Highlight Technical Skills: In your application, emphasise your familiarity with tools like SCCM, SCOM, and Intune. Provide examples of how you've used these tools to secure infrastructure and maintain compliance with audit requirements.

Showcase Team Collaboration: Demonstrate your ability to work as part of a team by including examples of past collaborations with other IT disciplines. Highlight any experience you have in driving security-related projects alongside technical architects and security teams.

How to prepare for a job interview at PA Consulting

✨Showcase Your Technical Skills

Be prepared to discuss your experience with Windows operating systems, Azure, Office 365, and other relevant technologies. Highlight specific projects where you implemented security measures or resolved vulnerabilities.

✨Understand the Role's Responsibilities

Familiarise yourself with the key responsibilities of the Infrastructure Support Engineer role. Be ready to explain how your past experiences align with tasks like maintaining secure configurations and working with security teams.

✨Demonstrate Problem-Solving Abilities

Prepare examples of how you've tackled technical challenges in the past, especially under pressure. Discuss your troubleshooting capabilities and how you approach problem-solving in a team environment.

✨Communicate Effectively

Practice articulating your thoughts clearly and concisely. Since the role requires collaboration with various teams, demonstrate your ability to communicate complex technical information to non-technical stakeholders.

Infrastructure Support Engineer (Security)
PA Consulting

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