Business Support Facilitator

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. We have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

You will play a key role within our central Business Support function, providing first-class secretarial and administrative support to Partners in our Energy and Utilities GTM team. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support. You will be the first point of contact for a diverse range of personnel.

Responsibilities

• Secretarial support for Partners (approximately 80% of role):

• Complex diary and international travel management across multiple time zones
• Inbox management and communication gatekeeping
• Submission of expenses in line with company policy
• Supporting consultants with booking rooms, organising catering, and travel arrangements
• Supporting internal team meetings, external client events, and preparing documentation or minutes
• General time and workload management to meet tight deadlines

• Supporting various Go-To-Market and capability initiatives
• Processing purchase orders and assisting with ISO audits
• Providing cover for team members during absence
• Supporting workshops and other business support tasks

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. The actual time you spend and where you spend it will vary by role or assignment.

Qualifications

• Educated to A Level standard or equivalent
• Eligible for Security Clearance

Skills & Personal Qualities

• Significant secretarial and administrative experience, ideally within a large professional services organisation
• Excellent MS Office skills, especially Outlook, Word, and PowerPoint
• Strong experience of complex diary and travel management
• Ability to build effective working relationships
• Confident communicator, both written and verbal, with a friendly and professional manner
• Meticulous attention to detail and quality
• Strong planning and organisational abilities under pressure
• Proactive, adaptable, and committed to supporting your team
• Excellent team player with flexible and adaptable approach to work
• Experience in mentoring junior team members desirable

Apply today by completing our online application.

Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard; however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years). If you're unsure about your eligibility, review the UK Government's guidance on security vetting before applying.

Additional Information

Why Join Us?

• Work in a collaborative, high-performing team environment
• Hybrid working model offering flexibility
• Opportunity to work with Partners supporting high-profile clients in the Defence and Security Go-To-Market team
• Ongoing learning, mentoring, and professional development

Life At PA encompasses our peoples' experience at PA. It’s about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We’re focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)

Adjustments or accommodations - If you need any adjustments or accommodations to the recruitment process, please contact us on recruitmentenquiries@paconsulting.com

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting

Industries: Business Consulting and Services