Business Analyst in Belfast

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.

Why consider joining our Digital & Data community?

• Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.
• Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity.
• You have the option to progress with us on a technical career track.
• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.
• Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same.
• Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring.
• Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications.

What you'll do:

• As a Business Analyst, you'll help to develop experience strategies and drive product excellence for our clients.
• Gather and analyse data and insight to define future customer experiences and product features, ensuring they align with user needs and business objectives.
• Work closely with cross-functional teams, bridging the gap between user/business requirements and development teams, promoting agile best practices, and fostering a collaborative environment.
• Your analytical skills, attention to detail, and passion for teamwork will be key assets in this role.

Specifically, you will:

• Work across a variety of consulting roles including business analysis and strategy development.
• Gather, document, and refine business and technical requirements.
• Define problems, articulate opportunities, and shape clear solutions to align with client objectives.
• Support the design of as-is and to-be processes by mapping user journeys, analysing pain points, risks and opportunities for improvement.
• Conduct market and user research, applying techniques like interviews, workshops, and surveys to extract actionable insights and facilitate alignment.
• Assist with competitor analysis and trend identification.
• Translate high-level business needs into detailed user stories, epics, and acceptance criteria.
• Ensure requirements are testable and clearly understood and that there is traceability between requirements, solution and business value delivered.
• Play a key role in Agile teams, participating in ceremonies such as stand-ups, backlog refinements, and sprint reviews.
• Use consulting frameworks and tools, such as SWOT analysis, prioritisation matrices, Jira, and Miro, to structure your work and communicate ideas effectively.
• Support qualitative and quantitative analysis to uncover insights and inform decision-making.
• Collaborate with Product Managers, Strategists, Engineering teams and other stakeholders to manage product backlogs, prioritise features, and ensure deliverables meet user and business needs.
• Actively contribute to business development initiatives, including preparing proposals, creating bid content, and supporting account management activities.

This role will provide you with the opportunity to work across diverse industries, develop your consulting and technical toolkit, and build meaningful relationships that drive your career forward.

Qualifications:

• Experience working in a digital environment, with experience across business analysis, consulting, digital strategy or a related role.
• Comfortable working across all PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
• An ambitious individual with a proactive and curious approach to learning.
• Strong analytical and critical thinking skills.
• Excellent communication and presentation skills.
• Familiarity with tools and techniques such as Jira, Miro, user journey mapping, and prioritisation frameworks.
• Collaborative mindset, with the ability to build strong relationships across teams.
• Demonstrate experience using AI tools and techniques to support business analysis activities.

Additional information:

Please note that the interview stages may be subject to change based on the specific requirements of the role.

We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people.

Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity-based initiatives.
• Annual performance-based bonus.
• PA share ownership.
• Tax efficient benefits (cycle to work, give as you earn).

We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.