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For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and manage administrative tasks.
- Company: A leading logistics business with a focus on customer satisfaction.
- Benefits: Attractive salary, training opportunities, and career development.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Experience in customer service and team management, plus Microsoft Office skills.
- Other info: Join a dynamic team in a thriving logistics environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading logistics business is seeking a Customer Service Manager for their Daresbury site. This hands-on role involves leading a team, improving the Customer Experience, and handling administrative duties.
Ideal candidates will have:
- Customer service experience
- Team management skills
- Proficiency in Microsoft Office
The role offers an attractive salary and opportunities for further training and development.
CX-Driven Customer Service Manager (Logistics) in Daresbury employer: P3 Search & Selection
Contact Detail:
P3 Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX-Driven Customer Service Manager (Logistics) in Daresbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, make sure to highlight your experience with Microsoft Office and any specific achievements in improving customer experience. Numbers and examples speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace CX-Driven Customer Service Manager (Logistics) in Daresbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and team management skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving customer experiences and how you can lead our team effectively. Keep it engaging and personal.
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, make sure to mention any specific tools or projects where you've used these skills. We love seeing practical examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at P3 Search & Selection
✨Know Your Customer Experience
Make sure you understand what CX means in the context of logistics. Research the company's approach to customer service and be ready to discuss how you can enhance their customer experience. Bring examples from your past roles where you've successfully improved customer satisfaction.
✨Showcase Your Team Management Skills
Prepare to talk about your experience leading teams. Think of specific instances where you motivated your team or resolved conflicts. Highlight your leadership style and how it aligns with fostering a positive work environment, as this is crucial for the role.
✨Brush Up on Microsoft Office
Since proficiency in Microsoft Office is a must, make sure you're comfortable with tools like Excel, Word, and PowerPoint. Be ready to discuss how you've used these tools in previous roles, especially in managing data or creating reports that improved customer service.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their current challenges in customer service or opportunities for training and development within the team.
