Referral & Triage Worker

Referral & Triage Worker

Full-Time 30000 - 35360 Β£ / year (est.) No working from home possible
P3 Charity

At a Glance

  • Tasks: Process and manage referrals, providing advice and support to those in need.
  • Company: Join a dynamic team at P3, dedicated to making a difference in the community.
  • Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Office-based role with a Monday to Friday schedule, perfect for work-life balance.
  • Why this job: Make a real impact by helping individuals achieve their goals every day.
  • Qualifications: Self-motivated with strong communication skills and a can-do attitude.

The predicted salary is between 30000 - 35360 Β£ per year.

  • Shift
  • Pattern: Monday to Friday, 9:00 to 17:00 Work

Base: Office based An exciting opportunity has arisen to join our brilliant team in Nuneaton as a Referral and Triage Worker.

If you are self-motivated and enjoy a challenge where no two days are the same, then this role is for you!

As a Referral and Triage Worker, you will be working in our accommodation-based and community based services in Warwickshire.

Your main role will be processing and managing referrals via the online portal.

You will identify area/type/level of support/eligibility and pass referrals on to the relevant Service Manager.

You will provide advice, guidance and prompt, high quality responses to all enquiries via the phone.

We are looking for someone with a can-do attitude, the willingness to go the extra mile and the ability to think outside the box.

You will work on our internal IT system ensuring that all paperwork is accurately recorded and up to date.

You must be able make decisions with the sole purpose of supporting the people we work alongside to achieve their goals to create positive outcomes.

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Referral & Triage Worker employer: P3 Charity

P3 is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its Night Shift Operatives. With a strong commitment to mental health and wellbeing, employees benefit from enhanced annual leave, personal development opportunities, and access to comprehensive health plans. Located in Derbyshire, the company not only prioritises employee growth but also actively contributes to environmental sustainability by planting a tree for every new hire, making it a meaningful place to work.

P3 Charity

Contact Details:

P3 Charity Recruitment Team

We think you need these skills to ace Referral & Triage Worker

Referral Management
Decision-Making
Communication Skills
Customer Service
IT Proficiency
Attention to Detail
Problem-Solving Skills