Service Manager - Full Time in Derby

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00 to 17:00

Work Base: Office based with travel

We are looking for an experienced Service Manager to lead our Crisis House and Safe Haven services, ensuring the delivery of safe, high-quality, and person-centred support. You will oversee the day-to-day running of the service, lead and support staff, and ensure performance meets required standards. You will manage rotas, risk assessments, and support planning, while maintaining accurate records and promoting good practice across the team.

The role involves close partnership working with agencies including the NHS and emergency services, supporting referrals, and ensuring the service remains accessible and effective. You will also be responsible for safeguarding, health and safety, and continuous service improvement, including reporting on performance and outcomes.

This is a key leadership role suited to someone with experience in health, social care, or support services, who can manage teams effectively and maintain high standards in a fast-paced environment.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving 'Net Zero' Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We're a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won't and we go the extra mile. We believe in collaboration - both within our teams and with the local community - to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer:

• Enhanced Annual Leave Entitlement: 27 days annual leave per year, plus bank holidays.
• Commitment to Mental Health and Wellbeing: people are at the heart of what we do; you'll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
• EDI Focus: an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
• Paycare Health Cash Plan: you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
• Employee Assistance Program: access to 24/7 GP appointments, 1-1 counselling and health assessments.
• Bike2Work Scheme: the Bike2Work Scheme is part of the Government's Green Transport Plan, designed to encourage healthier, more sustainable travel.
• Discounts: access to Paycare Perks and Tickets for Good.
• Reward and Recognition: such as team away days, P3's Annual conference and Colleague Awards Ceremony.
• Personal Development Opportunities: including mentoring, training, secondments, job shadowing, and more.
• Colleague Volunteering Programme: one day paid leave per year to volunteer in the community.
• Enhanced Sickness Pay: based on your length of service.
• Earning Potential: optional overtime and refer a friend bonus scheme.
• Additional Equipment Provision: some employees may be provided with additional equipment including workwear, tools and use of a company van or car.