Information and Advice Worker - Full Time

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00 to 17:00

Work Base: Office based with travel

An exciting opportunity has opened to join our fantastic team in Rugby! If you’re driven, enthusiastic, and love a role where every day brings something new, this is the job for you.

Role Overview

We’re looking for an Information and Advice Worker to empower adults over 25 across the Rugby community and within our dispersed properties. In this role, you’ll provide information, advice and brief interventions to individuals facing accommodation-related challenges. You’ll work across a variety of channels, including drop-in hubs, virtual sessions, phone, email, and video calls, ensuring people can access support in ways that suit them. You’ll act as a first point of contact, offering practical and emotional support, helping people build independence, and connecting them with longer‑term services where needed.

Essential Requirements

• Must hold a full UK driving licence.
• This post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 reserve the right to close this advert earlier than the stated closing date.

Company Information

P3 is an equal opportunities employer and is committed to combating all forms of discrimination. Established in 1972, P3 Charity is a modern, forward‑thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We’re a person‑centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values‑driven approach means we recruit for values and train for skills.

Benefits

• Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to Mental Health and Wellbeing – access to our National Wellbeing Lead and Regional Wellbeing Champions.
• EDI Focus – opportunity to raise awareness and steer initiatives, contributing to an inclusive culture.
• Paycare Health Cash Plan – claim back costs for everyday health expenses within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1‑1 counselling and health assessments.
• Bike2Work Scheme – part of the Government’s Green Transport Plan, encouraging healthier, more sustainable travel.
• Discounts – access to Paycare Perks and Tickets for Good.
• Reward and Recognition – team away days, P3's Annual conference and Colleague Awards Ceremony.
• Personal Development Opportunities – mentoring, training, secondments, job shadowing and more.
• Colleague Volunteering Programme – one day paid leave per year to volunteer in the community.
• Enhanced Sickness Pay – based on your length of service.
• Earning Potential – optional overtime and refer a friend bonus scheme.
• Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.