Compassionate Mental Health Helpline Operator

Compassionate Mental Health Helpline Operator

Full-Time On-site
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P3 Charity is seeking a compassionate Helpline Operator to join the Mental Health Helpline team in Derbyshire. This frontline role is the first point of contact for people needing mental health support, delivering calm, non-judgemental telephone support and signposting to NHS and community services.

You will assess risk, including suicide risk, provide brief interventions, and escalate to clinicians when needed. Accurate NHS system recording and collaboration with NHS staff are essential.

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Compassionate Mental Health Helpline Operator employer: P3 Charity (People Potential Possibilities)

P3 Charity is an exceptional employer dedicated to empowering individuals and fostering independence within the community. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to engage in meaningful work that directly impacts the lives of those experiencing homelessness. Located in Leamington, employees benefit from a collaborative environment and the opportunity to make a real difference while enjoying a flexible rota that promotes work-life balance.

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Contact Details:

P3 Charity (People Potential Possibilities) Recruitment Team