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- Tasks: Support office operations and provide tech support for Windows and Mac systems.
- Company: Global trading company with a focus on innovation and teamwork.
- Benefits: Private medical and pension schemes included in the contract.
- Why this job: Gain hands-on IT experience in a fast-paced, dynamic environment.
- Qualifications: Strong interpersonal skills and a keen interest in IT.
- Other info: 6-month contract with opportunities to grow your career.
The predicted salary is between 30000 - 42000 £ per year.
A global trading company is seeking a Helpdesk Support professional to join their Technical Services team. The role involves supporting office operations, providing basic tech support on Windows and Mac platforms, and ensuring hardware functionality.
Candidates should have strong interpersonal skills, an interest in IT, and the ability to manage multiple priorities in a fast-paced environment. This is a 6-month contracted position with benefits including private medical and pension schemes.
On-Site IT Helpdesk & Tech Services (6 Months) employer: P2P
Contact Detail:
P2P Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Helpdesk & Tech Services (6 Months)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Helpdesk Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on common tech support scenarios. Think about how you'd troubleshoot issues on both Windows and Mac platforms. Being able to demonstrate your problem-solving skills will really impress the hiring team!
✨Tip Number 3
Show off those interpersonal skills! During interviews, be sure to highlight your ability to communicate effectively with users who may not be tech-savvy. Remember, it's all about making their experience as smooth as possible.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, you'll get updates on new opportunities that match your skills and interests.
We think you need these skills to ace On-Site IT Helpdesk & Tech Services (6 Months)
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let us see your enthusiasm for technology! Share any relevant experiences or projects that highlight your interest in IT, especially if you've worked with Windows or Mac platforms.
Highlight Your Interpersonal Skills: Since this role involves supporting office operations, it's crucial to showcase your people skills. Mention any past experiences where you successfully communicated with colleagues or helped resolve tech issues for others.
Be Clear and Concise: In a fast-paced environment like ours, clarity is key. Make sure your application is well-structured and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at P2P
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Mac platforms. Be ready to discuss common issues and solutions, as well as any relevant experience you have in tech support. This will show that you're not just interested in IT, but that you also have a solid foundation.
✨Show Off Your Interpersonal Skills
Since the role requires strong interpersonal skills, think of examples where you've successfully communicated with users or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Your Multitasking Ability
Prepare to discuss how you've managed multiple priorities in previous roles. Use specific examples to illustrate your time management skills and ability to stay organised in a fast-paced environment, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics and the types of challenges they face. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
