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For Companies At a Glance
- Tasks: Lead client success in the Fresh & Frozen sector, driving growth and innovation.
- Company: A mission-led organisation reinvesting profits for social impact in the grocery industry.
- Benefits: Competitive salary, car allowance, bonus scheme, hybrid working, and private medical insurance.
- Why this job: Make a real difference while leading a high-performing team in a thriving industry.
- Qualifications: Proven commercial experience in retail or FMCG, with strong leadership skills.
- Other info: Empowering culture with excellent work-life balance and career growth opportunities.
The predicted salary is between 80000 - 80000 £ per year.
Elevate your career at the heart of the UK Grocery Industry. Are you a commercial leader with the gravitas to influence at CEO level? Do you thrive on turning deep industry insights into high-value business solutions? I am resourcing a Head of Client Success for a leading strategic insight and research organisation. This isn’t just a sales role; it’s an opportunity to lead the commercial engine for the Fresh & Frozen sector, partnering with the industry’s biggest suppliers to drive growth and innovation.
Why This Role? This organisation is a certified Great Place to Work that occupies a unique, neutral space in the food and consumer goods landscape. They are a mission-led business that reinvests 100% of its profits back into social impact, meaning your commercial wins contribute to a thriving industry and a better society.
The Impact You’ll Make
- Own the Sector: Take the lead for the Fresh & Frozen supplier portfolio, ensuring clients are fully engaged with bespoke insight and consulting solutions.
- Strategic Partnerships: Personally manage a "top-tier" portfolio of strategically important accounts, building trust with Commercial Directors and CEOs to drive renewals and high-value upgrades.
- Lead & Inspire: You will lead and develop a team of Commercial Managers. You’ll be the coach in their corner, setting clear goals, driving accountability, and helping them navigate challenges to grow professionally.
- Commercial Growth: Collaborate with the Insight and Consulting teams to identify, pitch, and close complex project leads that solve real-world industry problems.
What You’ll Bring
- Industry Authority: A proven commercial background within the retail, manufacturing, or FMCG research space. You speak the language of the grocery industry.
- Leadership Gravitas: The ability to lead a team by example and the confidence to challenge senior stakeholders with data-led insights.
- Commercial Hunger: A natural curiosity to find growth opportunities and a drive to exceed retention and revenue targets.
- Collaborative Spirit: You believe in a "Solve it Together" mentality, working across departments to deliver the best possible client outcomes.
The Rewards
- Financial: Base salary of £80,000, plus a £7,000 car allowance, bonus scheme, and a market-leading pension.
- Flexibility: Genuine hybrid working (Watford-based) with the autonomy to manage your own time.
- Wellbeing: Private medical insurance, life assurance, and the ability to buy and sell annual leave.
- Purpose: The rare chance to work in a high-performance commercial environment where the bottom line serves a greater social good.
Ready to lead the conversation in Fresh & Frozen? If you have the industry expertise and the leadership drive to make a difference, apply today.
Head of Client Success in York employer: P. Moe Talent Collective
Contact Detail:
P. Moe Talent Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Success in York
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online forums. The more people you know, the better your chances of landing that Head of Client Success role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your insights on the grocery industry during interviews. Bring real-world examples of how you've driven growth and innovation in previous roles to the table.
✨Tip Number 3
Practice your pitch! Be ready to articulate how you can bridge the gap between high-level foresight and practical client success. Tailor your approach to highlight your leadership gravitas and collaborative spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Client Success in York
Some tips for your application 🫡
Show Your Industry Savvy: Make sure to highlight your experience in the grocery or FMCG sectors. We want to see how you speak the language of the industry and can turn insights into actionable strategies.
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for personalised applications that reflect your understanding of the role and how you can contribute to our mission-led business.
Demonstrate Leadership Skills: As a potential leader, it’s crucial to showcase your ability to inspire and develop teams. Share examples of how you've led by example and helped others grow in their roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at P. Moe Talent Collective
✨Know Your Industry Inside Out
Before the interview, dive deep into the grocery industry, especially the Fresh & Frozen sector. Familiarise yourself with current trends, challenges, and key players. This will not only help you speak confidently but also demonstrate your genuine interest and authority in the field.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed teams in the past. Think of specific examples where you've inspired your team or navigated challenges. This role requires gravitas, so be ready to illustrate how you can lead by example and drive accountability.
✨Prepare for Strategic Conversations
Anticipate questions about how you would manage top-tier accounts and build relationships with senior stakeholders. Have a few strategies in mind that showcase your ability to turn insights into actionable solutions. This will highlight your commercial hunger and collaborative spirit.
✨Align with Their Mission
Understand the organisation's mission of reinvesting profits into social impact. Be prepared to discuss how your commercial wins can contribute to this goal. Showing that you resonate with their values will set you apart as a candidate who is not just focused on numbers but also on making a difference.