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For Companies At a Glance
- Tasks: Lead client success in the Fresh & Frozen sector, driving growth and innovation.
- Company: A mission-led organisation reinvesting profits for social impact in the grocery industry.
- Benefits: Competitive salary, car allowance, bonus scheme, and hybrid working options.
- Other info: Empowering culture with a focus on work-life balance and professional growth.
- Why this job: Make a real difference while leading a high-performing team in a rewarding environment.
- Qualifications: Proven commercial experience in retail or FMCG, with strong leadership skills.
The predicted salary is between 80000 - 80000 £ per year.
Elevate your career at the heart of the UK Grocery Industry. Are you a commercial leader with the gravitas to influence at CEO level? Do you thrive on turning deep industry insights into high-value business solutions? I am resourcing a Head of Client Success for a leading strategic insight and research organisation. This isn’t just a sales role; it’s an opportunity to lead the commercial engine for the Fresh & Frozen sector, partnering with the industry’s biggest suppliers to drive growth and innovation.
Why This Role? This organisation is a certified Great Place to Work that occupies a unique, neutral space in the food and consumer goods landscape. They are a mission-led business that reinvests 100% of its profits back into social impact, meaning your commercial wins contribute to a thriving industry and a better society.
The Impact You’ll Make
- Own the Sector: Take the lead for the Fresh & Frozen supplier portfolio, ensuring clients are fully engaged with bespoke insight and consulting solutions.
- Strategic Partnerships: Personally manage a "top-tier" portfolio of strategically important accounts, building trust with Commercial Directors and CEOs to drive renewals and high-value upgrades.
- Lead & Inspire: You will lead and develop a team of Commercial Managers. You’ll be the coach in their corner, setting clear goals, driving accountability, and helping them navigate challenges to grow professionally.
- Commercial Growth: Collaborate with the Insight and Consulting teams to identify, pitch, and close complex project leads that solve real-world industry problems.
What You’ll Bring
- Industry Authority: A proven commercial background within the retail, manufacturing, or FMCG research space. You speak the language of the grocery industry.
- Leadership Gravitas: The ability to lead a team by example and the confidence to challenge senior stakeholders with data-led insights.
- Commercial Hunger: A natural curiosity to find growth opportunities and a drive to exceed retention and revenue targets.
- Collaborative Spirit: You believe in a "Solve it Together" mentality, working across departments to deliver the best possible client outcomes.
The Rewards
- Financial: Base salary of £80,000, plus a £7,000 car allowance, bonus scheme, and a market-leading pension.
- Flexibility: Genuine hybrid working (Watford-based) with the autonomy to manage your own time.
- Wellbeing: Private medical insurance, life assurance, and the ability to buy and sell annual leave.
- Purpose: The rare chance to work in a high-performance commercial environment where the bottom line serves a greater social good.
Ready to lead the conversation in Fresh & Frozen? If you have the industry expertise and the leadership drive to make a difference, apply today.
Head of Client Success in Watford employer: P. Moe Talent Collective
Contact Detail:
P. Moe Talent Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Success in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online forums. The more people you know in the grocery sector, the better your chances of landing that Head of Client Success role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your insights and experiences in the retail and FMCG space during interviews. Bring real-world examples of how you've driven growth and innovation to the table – it’ll set you apart from the competition.
✨Tip Number 3
Be ready to lead! Brush up on your leadership skills and think about how you can inspire a team of Commercial Managers. Share your vision for client success and how you plan to coach them to achieve their goals.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the role and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Head of Client Success in Watford
Some tips for your application 🫡
Show Your Passion for the Industry: When you're writing your application, let your enthusiasm for the grocery industry shine through. We want to see how your experience aligns with our mission and how you can contribute to driving growth in the Fresh & Frozen sector.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your commercial leadership experience and any relevant achievements that demonstrate your ability to influence at a senior level. We love seeing how you've made an impact in previous roles!
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who can lead and inspire a team, so let us know about your leadership style and how you’ve motivated others in the past. Authenticity goes a long way in making a connection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our mission-led team!
How to prepare for a job interview at P. Moe Talent Collective
✨Know Your Industry Inside Out
Before the interview, dive deep into the grocery industry, especially the Fresh & Frozen sector. Familiarise yourself with current trends, challenges, and key players. This will not only help you answer questions confidently but also demonstrate your authority and passion for the field.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed teams in the past. Think of specific examples where you've inspired your team or navigated challenges. This role requires gravitas, so be ready to illustrate how you can lead by example and drive accountability.
✨Build a Connection with the Interviewers
Remember, this isn’t just about your qualifications; it’s about building relationships. Engage with your interviewers by asking insightful questions about their experiences and the company culture. Show that you’re not just looking for a job, but a partnership in driving growth and innovation.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and commercial acumen. Think through potential challenges you might encounter in the role and how you would address them. This will showcase your strategic thinking and ability to deliver high-value solutions.