At a Glance
- Tasks: Lead a client service team to enhance engagement and drive commercial success.
- Company: Dynamic FMCG and retail insights company focused on innovation.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Opportunity to coach and mentor a diverse team in a fast-paced environment.
- Why this job: Make a real impact in the grocery industry while leading a passionate team.
- Qualifications: Proven commercial experience and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
This role leads a client service team to deliver better client engagement through improved solutions, sitting at the forefront of commercial engagement to drive commercial success. You will listen and respond to client needs, drive commercial engagement across a portfolio of clients, and optimise engagement and revenue.
Key Account Management: Directly lead a portfolio of c.10 existing and strategically important clients. Oversee overall engagement with a primary focus on commercial activity, ensuring clients get full value from current services, creating engagement activity, and identifying growth opportunities across the full range of services. Operate up to the CEO level, focusing primarily on commercial leaders and insight teams.
Commercial Growth: Drive renewals and upgrades to existing client subscriptions. Identify new opportunities for consulting projects and work with consulting and insight teams to generate high-quality leads, proposals, and solutions. Achieve monthly and annual sales targets for online and consulting services, with client retention as the primary measure of success.
Leadership: Lead and develop two Commercial Managers who are each responsible for a portfolio of c.30 clients. Set clear goals, drive accountability, motivate the team, and align performance with business objectives. Coach and mentor individuals of varying experience levels, implement best practices, and lead the team through change.
You have: Gravitas and a strong interest in the grocery industry. A natural curiosity to explore new ideas, challenge assumptions, and drive efficiencies. A proven commercial background with experience gained from working in the retail, manufacturing, or research space. Leadership and coaching skills to help develop the wider customer-facing team.
Head of Key Accounts – FMCG Retail Insights employer: P. Moe Talent Collective
As a leading player in the FMCG and retail insights sector, we pride ourselves on fostering a dynamic work culture that prioritises collaboration, innovation, and professional growth. Our employees benefit from comprehensive training programmes, mentorship opportunities, and a supportive environment that encourages creativity and strategic thinking. Located in a vibrant area, we offer a unique blend of career advancement and work-life balance, making us an exceptional employer for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Key Accounts – FMCG Retail Insights
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can add value. We want you to walk in feeling confident and ready to impress!
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've motivated teams and driven commercial success. We believe that demonstrating your ability to lead will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team and help us drive client engagement.
We think you need these skills to ace Head of Key Accounts – FMCG Retail Insights
Some tips for your application 🫡
Show Your Passion for FMCG:Make sure to highlight your genuine interest in the grocery industry. We want to see your enthusiasm and how it aligns with our mission at StudySmarter. Share any relevant experiences that showcase your curiosity and insights into this sector.
Tailor Your Application:Don’t just send a generic application! We love when candidates take the time to tailor their CV and cover letter to reflect the specific requirements of the Head of Key Accounts role. Mention how your skills can drive commercial engagement and client success.
Quantify Your Achievements:When detailing your past experiences, use numbers to back up your claims. Whether it’s sales targets you’ve hit or client retention rates you’ve improved, we want to see the impact you’ve made. This helps us understand your potential contribution to our team.
Be Authentic:We appreciate authenticity! Let your personality shine through in your application. Share your leadership style and how you motivate teams, as well as any unique approaches you’ve taken to engage clients. We’re looking for someone who can bring their true self to the role.
How to prepare for a job interview at P. Moe Talent Collective
✨Know Your Clients Inside Out
Before the interview, research the company’s key clients and their needs. Understand the FMCG and retail landscape, and be ready to discuss how you can enhance client engagement and drive commercial success for them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching and mentoring experiences, and be ready to discuss how you would motivate and develop your team to achieve business objectives.
✨Demonstrate Commercial Acumen
Be prepared to talk about your experience with driving renewals and identifying growth opportunities. Share specific examples of how you've achieved sales targets and improved client retention in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions that show your curiosity about the company’s strategies and challenges. This not only demonstrates your interest but also gives you a chance to assess if the company aligns with your career goals.
