Sr Analyst, Category Management & Shopper Insights in Newport

WHO WE ARE: Entrepreneurial | Expert | Exclusive | Empowering

WHAT WE DO: three sixty Merchandising Solutions specializes in the strategic expansion of CPG client product portfolios at Kroger, America’s leading grocery retailer. We provide a wealth of merchandising expertise and vast brokerage capabilities in all facets of grocery retailing: Relationship Management, Category Management, Insights & Analytics, Space Optimization, Promotional Planning, Administration.

WHAT YOU’LL DO (POSITION SUMMARY): As a Senior Business Analyst, you will be an integral part of a business unit partnering and supporting a team of client leaders by transforming retail & shopper data into insights that drive growth strategies and business plans. The role spans three core areas:

• Insight Driven Consultation
• Data Integrity & Accuracy
• Solution Optimization & Growth

This role is not only about delivering analytic excellence but also about shaping how we and our clients make better, faster, data driven decisions.

Three Core Responsibilities:

• Insight Driven Consultation:
  • Data Analysis & Insights: Transform shopper, POS and syndicated data into actionable insights identifying growth opportunities and performance drivers across clients.
  • Data Expertise: Apply knowledge in Kroger systems and syndicated data sources (such as 84.51, Circana, Blue Yonder, etc.).
  • Strategic Planning: Contribute to annual, period, and KOMPASS planning through data driven recommendations in pricing, promotions, assortment and products.
  • Deliverable Leadership: Oversee the development, quality and timely delivery of regular analytic deliverables.
  • Collaboration & Communication: Partner effectively with internal teams, clients and Kroger to share insights and influence decisions.
• Data Integrity & Accuracy:
  • Data Stewardship: Partner with our BI Development team to ensure clean, accurate and accessible data supporting our analytics, solutions and our operational processes.
  • Quality Assurance: Ensure flawless execution through data accuracy, expert analytic technique, organization and delivery timeliness.
• Solution Optimization & Growth:
  • Solution Improvement: Continuously improve analytics solutions, deliverables, and processes by incorporating automation, scalable data models and advanced analytic techniques to make them more efficient, effective, automated and scalable.
  • Automation: Ideate, develop, automate, and distribute scalable solutions and reports using BI tools and analytics platforms to reduce manual effort and improve accuracy.
  • Process Optimization: Recommend and support process improvements, tools, and analytic approaches that increase efficiency and impact.
  • Continuous Learning and Adaptability: Stay current on new tools, data sources, technology, and industry trends, embrace change and apply new knowledge.

ESSENTIAL JOB FUNCTIONS: Must be able to perform the essential functions of this position with or without reasonable accommodation.

MINIMUM POSITION QUALIFICATIONS:

• 4-year degree in Business Intelligence, Analytics, Computer Science, Business, Statistics, or Economics preferred.

Technical Skills:

• Proficiency in Microsoft Office/365 Applications with a strong knowledge of Microsoft Excel.
• Experience working in analytics within grocery merchandising.
• Data visualization tool experience. Power BI preferred.
• Reporting and database experience.
• Ability to aggregate & analyze disparate data from multiple sources.
• Strong understanding of data structures and schemas, and relational data modeling.
• Experience with Power Automate and Power Platform to streamline workflows is a plus.
• Exposure to programming languages such as Python or R for analytics is a plus.

Analytic & Problem-Solving Skills:

• Ability to interpret business needs and translate them into actionable solutions.
• Expert organizational, analytical, and problem-solving skills.
• Experience working with large, high-volume datasets, optimizing queries for performance.
• Familiarity with core CPG/Retail metrics including TDP, USW, lift, penetration, trips, price/promo elasticity, and distribution voids, etc.

Communication, Collaboration & Leadership Skills:

• Ability to communicate insights in person, virtual and in written communication.
• Ability to build and maintain positive and productive business relationships with clients, Kroger, vendors, and team members.
• Ability to effectively craft and deliver a message to senior level executives.
• Strong organizational and teamwork skills.
• Strong leadership, coaching and management skills.
• Highly motivated self-starter who can work with minimal supervision.
• Ability to work under pressure, meet deadlines, prioritize and multi-task.

MINIMUM PHYSICAL ABILITIES: Must be able to remain standing/sitting for several hours at a time and lift 10-15 lbs. occasionally.

PREFERRED EXPERIENCE:

• Retail / CPG Analytics.
• Category Management.
• Statistical & Analytical Methods.
• Advanced Data Modeling.
• Forecasting & Predictive Analytics.
• Pricing & Promotion Analytics.
• BI Solution Development.

COMPETENCIES/SKILLS: Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability: adjusting effectively to work within new work tasks, structures, processes, requirements or cultures.
• Building Strategic Working Relationships: developing and using collaborative relationships to facilitate the accomplishment of work goals.
• Building Trust: interacting with Clients, Kroger employees, customers and suppliers in a way that gives confidence in one’s intentions and those of the organization.
• Communication: clearly conveying information and ideas through a variety of media to individuals or groups.
• Customer Focus: developing and sustaining productive relationships with clients and Kroger employees that we represent.
• Decision Making: identify issues and opportunities, analyze data from multiple sources, choose a sound course of action, and act based on facts, constraints, and likely outcomes.
• Inclusion: value and leverage the ideas and strengths of people with diverse backgrounds, styles, and abilities to improve business results.
• Initiating Action: taking prompt action to accomplish objectives to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations.
• Leadership: provide training and clear direction, set high standards, and address performance issues in a way that supports growth.
• Negotiation: effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
• Self-Starter: working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time.
• Work Standards: set high expectations, take ownership, and maintain excellence.

We are entrepreneurial growth agents for our clients and our company. Backed by PLM’s 35+ years of experience, we bring unparalleled Kroger expertise. We operate exclusively at Kroger, where our team excels in navigating its strategy, systems, and decision-making processes. We are an employee-owned company, fostering a culture and work environment that empowers and engages employees.