At a Glance
- Tasks: Keep the restaurant running smoothly by cleaning tables and assisting with food service.
- Company: Join a vibrant restaurant team in the heart of Soho, London.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Immediate hiring for both full-time and part-time positions.
- Why this job: Gain valuable experience in hospitality while delivering exceptional guest experiences.
- Qualifications: No experience needed; just bring your enthusiasm and customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Server Assistant / Busser - Soho, London
Position Description
Responsible for maintaining the needs of the shift that include cleaning tables, side work, bussing tables, and maintaining beverages/ice.
Essential Functions
- Restocks station and keeps all stations clean.
- Cleans and sanitizes tables neatly and efficiently according to P. F. Chang’s specifications.
- Uses cleaning chemicals properly in accordance with Safety procedures. C
- leans and maintains facility.
- Expedites window and rolling of silverware.
- Gathers dirty dishes from dining room and delivers to dishwashing station.
- Must be able to operate kitchen equipment including the coffee machine, iced tea machine, lemon slicer, steamer and POS system.
- Ability to learn side-work required for each shift.
- Ability to learn and follow uniform standards.
- Ability to learn and follow all company policies, procedures and standards.
Competencies
- Must be a team player.
- Must have excellent interpersonal and customer service skills.
- Must have integrity, honesty and accountability in all dealings.
- Must be committed to quality service.
- Must have knowledge of proper sanitation and safety procedures.
- Must have basic reading, writing and math skills.
ADA Requirements/Working Conditions
- Must be able to walk or stand for extended periods of time for the duration of each shift.
- Must be able to reach, bend, balance and transport various objects weighing up to 30 pounds.
- Must be able to hear sufficiently to communicate effectively with co-workers and guests.
- Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen.
- Additional Job Description
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.
Job Summary
The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work.
They will assist with catering orders, including delivery when applicable.
All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.
Job Responsibilities
- Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
- Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
- Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
- Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
- Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.
- Also, removes bus tubs from the bar to kitchen dishwasher station
- Restocks, cleans, and maintains all restaurant stations.
- Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
- Will serve food or beverages for dine-in and takeout.
Job Requirements
• Previous experience is not required – we will train you!
- Excellent customer service skills and etiquette.
- Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
- Ability to execute proper sanitation practices and safety procedures.
- Have a current Food Handler’s Card where applicable, or we will help you obtain.
- Must be able to communicate effectively.
- Ability to multi-task in a fast-paced, team-work environment.
Server Assistant / Busser - Soho, London employer: P.F. Chang's
P.F. Chang’s is an exceptional employer located in the vibrant Soho area of London, offering a dynamic work environment where team members are valued and supported. With a strong focus on employee growth, we provide comprehensive training for all roles, ensuring that even those without prior experience can thrive. Our commitment to quality service and exceptional guest experiences fosters a collaborative culture, making it a rewarding place to build your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Server Assistant / Busser - Soho, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like P.F. Chang's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to P.F. Chang's
Don't be shy about reaching out to P.F. Chang's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server Assistant / Busser - Soho, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about P.F. Chang's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at P.F. Chang's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
