Advice Centre Coordinator & Team Lead in Swindon

Advice Centre Coordinator & Team Lead in Swindon

Swindon Part-Time 25000 - 25000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate appointments and lead the Advice Team to deliver exceptional service.
  • Company: Join Ozzle, a supportive organisation committed to community values.
  • Benefits: Permanent role with flexible hours and competitive salary.
  • Other info: Opportunity to work in a dynamic environment focused on safeguarding principles.
  • Why this job: Make a difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in database management and managing volunteer teams required.

The predicted salary is between 25000 - 25000 € per year.

Ozzle is seeking an Operations Manager for its Advice Centre in Swindon. The role involves coordinating the Advice Team’s appointments, leading on service delivery, and ensuring compliance with GDPR.

Candidates should have proficiency in database management and be committed to the values of The Harbour Project. This permanent position offers 28 weekly hours and a salary of £20k (FTE £25k).

A good understanding of safeguarding principles and experience managing volunteer teams are essential.

Advice Centre Coordinator & Team Lead in Swindon employer: Ozzle

Ozzle is an exceptional employer that prioritises a supportive work culture and values employee growth, making it an ideal place for those passionate about community service. Located in Swindon, the Advice Centre offers flexible working hours and a collaborative environment where team members can thrive while making a meaningful impact. With a commitment to professional development and a focus on safeguarding principles, Ozzle empowers its employees to lead with confidence and compassion.

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Contact Detail:

Ozzle Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Advice Centre Coordinator & Team Lead in Swindon

Tip Number 1

Network like a pro! Reach out to your connections in the sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Ozzle and The Harbour Project. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but also for the company culture.

Tip Number 3

Practice your responses to common interview questions, especially around team leadership and compliance. We recommend doing mock interviews with friends or using online resources to boost your confidence.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Advice Centre Coordinator & Team Lead in Swindon

Operations Management
Appointment Coordination
Service Delivery
GDPR Compliance
Database Management
Understanding of Safeguarding Principles
Volunteer Team Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in coordinating teams and managing appointments. We want to see how your skills align with the role of Advice Centre Coordinator, so don’t hold back on showcasing your relevant achievements!

Showcase Your Values:Since we’re committed to the values of The Harbour Project, it’s important to reflect this in your application. Share examples of how you’ve demonstrated similar values in your previous roles or experiences.

Be Clear on Compliance:GDPR compliance is a big deal for us, so make sure to mention any experience you have in this area. A clear understanding of safeguarding principles will also set you apart, so don’t forget to include that!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Ozzle

Know Your Stuff

Make sure you’re well-versed in the specifics of the role. Understand the key responsibilities like coordinating appointments and leading service delivery. Brush up on GDPR compliance, as it’s crucial for the position.

Show Your Leadership Skills

Since this role involves leading a team, be prepared to discuss your experience managing volunteer teams. Share specific examples of how you've motivated and guided others, and how you’ve handled challenges in a leadership capacity.

Demonstrate Your Commitment

Ozzle values the principles of The Harbour Project, so show that you align with their mission. Be ready to talk about your understanding of safeguarding principles and how they relate to the work you’ll be doing.

Database Management Know-How

Proficiency in database management is essential for this role. Be prepared to discuss any relevant software or systems you’ve used in the past, and how you’ve ensured data accuracy and compliance in your previous roles.