Production Supervisor

Location: Birmingham, B18 5AY

Salary: £34,000 per annum, DOE + Excellent Benefits!

Contract: Full time, Permanent

Hours: 40 hours per week (Monday to Friday)

Night Shift: 9:30 pm – 5:30 am

Benefits:

• Competitive salary
• 24 days annual leave plus 8 bank holidays
• Pension scheme contributions
• Staff discounts on Island Delight range
• Staff Tester Card access for exclusive discounts on food, clothing, cinema tickets, and popular retailers such as TK Maxx, McDonald’s, and more
• Free on-site parking and car charging
• Opportunities for learning, development, and career progression
• A supportive and inclusive working culture where contributions are valued and part of a passionate, innovative team

Cleone Foods Ltd is a leading UK food manufacturer, specialising in high-quality Jamaican patties and frozen Caribbean food products under our flagship Island Delight brand. With over 30 years of heritage, we have built a strong reputation for producing authentic, flavourful, and innovative food products enjoyed by customers nationwide. Our team-driven culture values collaboration, innovation, and continuous improvement. At Cleone Foods, we combine traditional recipes with modern production techniques, ensuring every product meets rigorous quality standards. We are committed to sustainability, maintaining high food safety standards, and delivering exceptional service to our customers.

As our Production Supervisor you will be responsible for:

• Team Management: Motivate and give direction to Team Leaders in producing, packing and maintaining quality-based product. Supervise all aspects of the Team Leaders and provide additional resources where needed. Effectively manage the Production and Dispatch operations from the start to the end of the product lifecycle. Undertake operational duties when required to meet deadlines and/or cover for staff absence. Negotiate and plan with Team Leaders to ensure sufficient staff cover in all areas at all times. Develop and maintain effective working relationships with your team, your manager and with people outside your team.
• Compliance & Quality: Effectively manage the site Hygiene functions. Take responsibility for the finished products by monitoring and maintaining quality. Put policies and procedures in place and monitor their activity for the BRC Audit. Work with the Production Manager and Technical Manager on production and technical aspects of the company. Deal with any employee conduct issues at the initial stage. Review training needs and the effectiveness of training skills. Carry out supervisory responsibilities in all areas. Competent in carrying out stock take unassisted in all areas. Ensure hygiene and cleaning requirements are carried out at all times, working in line with the Cleaning Schedule. Ensure Health & Safety Policy and Procedures are adhered to by carrying out regular checks.
• Operational Efficiency: Liaise with all Team Leaders to ensure sufficient work is allocated with the correct usage of equipment. Ensure that staff have, and are able to use, correct safety equipment to carry out their duties. Ensuring product quality in all area: Filling, Baking, Packing, etc. Maintain stock of materials and their appropriate storage as required. Liaise with other departments to make sure any issues are dealt with appropriately. Ensure all relevant paperwork is completed and recorded correctly. Good standard of computer literacy (Word, Excel, Access and Sage 50). Identify hazards and evaluate risks in the workplace, and areas that need improvement. Any other duties requested by the Company that it considers appropriate to your abilities, including duties which would not normally be associated with your job title.
• Performance Management & Quality Control: Checking accuracy of the product specification. Checking suitability and quality of the materials and all print operations during the production process through to the final quality check and dispatch. To review and make recommendations for the smooth running of the department. Work closely with the Senior Management Team to produce and review individual/team performances on a regular basis. Carry out, monitor and verify all Quality Control Procedure sheets to ensure correct completion and manufacture of a safe product and that amount of waste (material, downtime) is accurately recorded.
• Objectives: Continue to strive to minimise waste in all areas by achieving maximum utilisation of our existing resources. Adopt a responsible attitude to energy conservation by recycling and recognising the aims of caring for the environment.

Qualifications:

• Food Science related degree or 3 years of supervisor experience.
• HACCP Level 3 qualification.
• Mechanically minded with experience working with machinery.
• Previous experience working in a Team Management position.
• Ability to work in a busy environment and work under own initiative.
• Experience of working in a food manufacturing environment.

Desirable:

• Experience of management of a bakery/pastry facility.
• Experience and knowledge of BRC internal audit, GMPs and KPIs would be beneficial.
• Experience and knowledge of quality and continual improvement of the procedures carried out and products.
• Strong leadership and managing staff experience.
• Health and safety at work.