At a Glance
- Tasks: Create engaging content and connect with the community through various channels.
- Company: Hamilton Woods Associates, a dynamic firm focused on community engagement.
- Benefits: Competitive salary, professional development, and a chance to make a difference.
- Other info: Join a vibrant team and enjoy opportunities for growth and impact.
- Why this job: Be the voice of the community and drive positive change in residents' lives.
- Qualifications: Degree in marketing or communications and a full UK driving licence.
The predicted salary is between 36000 - 36000 £ per year.
Hamilton Woods Associates are currently recruiting for a Customer Engagement Officer to develop and deliver clear, engaging communications across digital, print, social media, web and face-to-face channels.
Duties and Responsibilities of the Customer Engagement Officer:
- Develop and deliver clear, engaging communications across digital, print, social media, web and face-to-face channels.
- Produce resident-focused content including newsletters, FAQs, project updates, briefings and web copy, simplifying complex regeneration activity.
- Maintain accurate and up-to-date project information across websites and digital platforms.
- Plan and deliver community engagement activities including consultations, workshops, drop-ins, surveys and online events.
- Build positive relationships with residents, stakeholders and community groups, encouraging inclusive participation and feedback.
- Gather and analyse customer insight to support project decision-making, service improvements and resident outcomes.
- Support stakeholder engagement with local authorities, councillors, contractors, media and regeneration partners.
- Monitor communications and engagement activity, ensuring compliance with project deadlines, data protection and EDI requirements.
Essential Requirements of the Customer Engagement Officer:
- Higher education CIPR or CIM certificate and/or marketing or communication related degree.
- Full UK Driving Licence.
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Resident Engagement & Communications Specialist in Manchester employer: Ozzle
Hamilton Woods Associates is an exceptional employer, offering a dynamic work environment in Manchester where creativity and community engagement thrive. With a strong focus on employee development, we provide opportunities for growth through training and hands-on experience in communications and stakeholder engagement. Our inclusive culture fosters collaboration and innovation, making it a rewarding place to contribute to meaningful projects that positively impact local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement & Communications Specialist in Manchester
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, volunteer for community engagement activities or workshops. This not only boosts your experience but also demonstrates your commitment to resident engagement.
✨Tip Number 3
Tailor your approach! When you’re chatting with potential employers, make sure to highlight your experience in digital and face-to-face communications. Show them how you can simplify complex information for residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to make a difference in community engagement.
We think you need these skills to ace Resident Engagement & Communications Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in communications and engagement. We want to see how your skills align with the role of a Customer Engagement Officer, so don’t hold back!
Showcase Your Creativity:Since the role involves producing engaging content, let your creativity shine through! Include examples of your previous work or projects that demonstrate your ability to create clear and engaging communications across various channels.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, we’re looking for effective communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ozzle
✨Know Your Audience
Before the interview, research the company and its community engagement initiatives. Understand their values and how they communicate with residents. This will help you tailor your responses and show that you're genuinely interested in their mission.
✨Showcase Your Communication Skills
Prepare examples of your previous work in creating engaging content across various platforms. Whether it's newsletters or social media posts, be ready to discuss how you simplified complex information for different audiences.
✨Engagement Strategies Matter
Think about how you would plan and deliver community engagement activities. Be prepared to share ideas on consultations, workshops, or online events that could foster positive relationships with residents and stakeholders.
✨Data-Driven Decision Making
Highlight your experience in gathering and analysing customer insights. Discuss how this data has influenced project decisions or service improvements in your past roles, demonstrating your ability to use feedback effectively.
