At a Glance
- Tasks: Manage and deliver digital advertising campaigns while ensuring client satisfaction and revenue growth.
- Company: Join a dynamic team at Ozone, a leader in digital advertising.
- Benefits: Enjoy 30 days annual leave, private medical insurance, and hybrid working options.
- Other info: Diverse and inclusive workplace with strong team collaboration.
- Why this job: Make a real impact in the digital advertising world while developing your skills.
- Qualifications: Passion for digital advertising and excellent communication skills are key.
The predicted salary is between 30000 - 40000 € per year.
Our audience platform combines these connections at scale, with brilliant creative and deep audience capabilities to deliver measurable business impact for brands. We also provide publishers with tools, expertise and a collective voice to maximise the value of the powerful audience connections they create.
About this role
We’re looking for a Client Services Executive to join our Client Services team. This team is accountable for delivering digital advertising campaigns across Ozone's premium publisher platform. You will help us build upon our market reputation for creating seamless customer experience through excellent client service that delivers real-world results.
Responsibilities
- Manage and deliver advertising campaigns across the Ozone ecosystem, ensuring they are set up correctly and meet all success measurements. Your ultimate goal is to provide service excellence that drives client satisfaction and revenue growth.
- Act as a key contact for advertisers, ensuring seamless project management and transparency. You will keep all internal partners informed of campaign progress and client needs.
- Advise clients on strategies to achieve their objectives, from long-term brand building to short-term sales, helping them get the real-world results they need.
- Work closely with the sales team and other internal teams to continuously improve client service, execute campaigns effectively, and align with product innovations.
- Drive long-term client engagement and repeat business by delivering insightful end-of-campaign analytics and presentations that highlight key learnings.
- Show drive and commitment to delivering on your own objectives while actively supporting other team members as needed.
Required experience/skills
- Passion for the Industry: You have a genuine interest in or understanding of digital advertising, analytics, and creative. You're excited about what we do and eager to learn more.
- Excellent Communication: You possess excellent English language skills, both written and verbal. You'll be confident in communicating technical recommendations to experts and non-experts alike.
- Team Player: You're a motivated, collaborative individual with a positive, can-do attitude. You'll enjoy working across multiple teams to achieve shared goals.
- Customer Focus: You understand the importance of great client service and are committed to building strong relationships.
Further education or direct vocational experience is not required, but will be considered.
About the process
We aim to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in the recruitment process, please make us aware.
What we offer
- 30 days annual leave plus your birthday day off.
- Competitive AVIVA pension scheme, with employer contributions up to 4%.
- Medical cash plan – contributions towards a range of health benefits including physiotherapy, prescriptions and health screenings.
- Private Medical Insurance with Vitality – includes unlimited virtual GP consultations and Mental Health support, in addition to cover for illness and a number of other incentives and benefits. This also includes generous cash allowances towards optical, dental and audio needs.
- Income protection - to support you financially following serious illness or injury. This pays up to 70% of your salary for up to 5 years.
- Group life assurance – tax free lump sum of 4x salary paid to your chosen beneficiaries.
- Employee Assistance Programme – range of mental wellbeing support including life coaching and crisis support.
- Rewards and discounts via interactive apps to make savings at your favourite brands, including gym discounts and savings on holiday and travel.
- Cycle to work scheme with Evans Cycles.
- Salary sacrifice childcare with Yellownest.
- Hybrid working – mix of office and home working.
Our values
- We can build a better future for our industry. We are building a future for digital advertising in which audiences, publishers and brands can thrive. Where high quality, editorially governed content has a successful and sustainable future.
- Everyone can make a difference. It takes a lot of different people, ideas, and hard work to turn big ambitions into reality. Everyone’s input is needed, and everyone’s contribution is valued.
- Together is the best way. Born from collaboration, we believe team-working is the best way, and our natural instinct is to help. Success is a team effort, so that’s how we work internally, and with all our partners too.
- Be open, authentic, and human. Positive progress comes from being transparent, telling it how it is, and keeping things simple. That’s the environment we like to create, and we warmly welcome people into it.
Client Services Executive in London employer: Ozone Project
Ozone is an exceptional employer that prioritises employee well-being and professional growth, offering a generous benefits package including 30 days of annual leave, private medical insurance, and a competitive pension scheme. Our collaborative work culture fosters innovation and inclusivity, ensuring that every team member's contributions are valued while providing opportunities for meaningful engagement with clients in the dynamic digital advertising landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive in London
✨Tip Number 1
Get to know the company inside out! Research Ozone's values, their audience platform, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be advising clients and collaborating with teams, being able to articulate your thoughts clearly is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Client Services Executive in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for digital advertising! In your application, share what excites you about the industry and how you stay updated on trends. This will help us understand your genuine interest in joining our team.
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Services Executive role. Highlight relevant experiences and skills that align with our job description, especially your communication and client service abilities.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless necessary. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures we receive all your details correctly and helps us streamline the process. Plus, it shows you're keen to join us at Ozone!
How to prepare for a job interview at Ozone Project
✨Know Your Stuff
Before the interview, dive deep into the world of digital advertising and analytics. Familiarise yourself with Ozone's platform and its unique offerings. This will not only show your passion for the industry but also help you speak confidently about how you can contribute to their goals.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key for this role, consider preparing examples of how you've successfully communicated complex ideas in the past. This will demonstrate your ability to connect with both technical and non-technical audiences.
✨Show Your Team Spirit
Be ready to discuss your experiences working in teams. Highlight instances where you collaborated effectively to achieve shared goals. This will resonate well with their emphasis on teamwork and collaboration, showing that you're a great fit for their culture.
✨Client-Centric Mindset
Prepare to share examples of how you've prioritised client needs in previous roles. Discuss how you’ve built strong relationships and delivered exceptional service. This will underline your commitment to customer focus, which is crucial for the Client Services Executive position.
