At a Glance
- Tasks: Manage and deliver digital advertising campaigns, ensuring client satisfaction and measurable results.
- Company: Ozone, a unique digital advertising business focused on human connections.
- Benefits: 30 days annual leave, private medical insurance, and hybrid working options.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact in the digital advertising world.
- Qualifications: Passion for digital advertising and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Ozone is a digital advertising business with a difference. We are powered by the human connections created by audience‑first media businesses – those online places where people come to be informed, inspired, and entertained every day. Our audience platform combines these connections at scale, with brilliant creative and deep audience capabilities to deliver measurable business impact for brands. We also provide publishers with tools, expertise and a collective voice to maximise the value of the powerful audience connections they create.
About this role
We’re looking for a Client Services Executive to join our Client Services team. This team is accountable for delivering digital advertising campaigns across Ozone’s premium publisher platform. You will help us build upon our market reputation for creating a seamless customer experience through excellent client service that delivers real‑world results.
Responsibilities
- Manage and deliver advertising campaigns across the Ozone ecosystem, ensuring they are set up correctly and meet all success measurements. Your ultimate goal is to provide service excellence that drives client satisfaction and revenue growth.
- Act as a key contact for advertisers, ensuring seamless project management and transparency.
- Keep all internal partners informed of campaign progress and client needs.
- Advise clients on strategies to achieve their objectives, from long‑term brand building to short‑term sales, helping them get the real‑world results they need.
- Work closely with the sales team and other internal teams to continuously improve client service, execute campaigns effectively, and align with product innovations.
- Drive long‑term client engagement and repeat business by delivering insightful end‑of‑campaign analytics and presentations that highlight key learnings.
- Show drive and commitment to delivering on your own objectives while actively supporting other team members as needed.
Required experience / skills
- Passion for the industry: a genuine interest in or understanding of digital advertising, analytics, and creative. You’re excited about what we do and eager to learn more.
- Excellent communication: excellent English language skills, both written and verbal. Comfortable communicating technical recommendations to experts and non‑experts alike.
- Team player: motivated, collaborative individual with a positive, can‑do attitude. Enjoys working across multiple teams to achieve shared goals.
- Customer focus: understands the importance of great client service and is committed to building strong relationships.
- Further education or direct vocational experience is not required, but will be considered.
About the process
We aim to foster a diverse and inclusive workplace and are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in the recruitment process, please let us know.
What we offer
- 30 days annual leave plus your birthday day off
- Competitive AVIVA pension scheme, with employer contributions up to 4%
- Medical cash plan – contributions towards a range of health benefits including physiotherapy, prescriptions and health screenings.
- Private Medical Insurance with Vitality – includes unlimited virtual GP consultations and Mental Health support, in addition to cover for illness and a number of other incentives and benefits. This also includes generous cash allowances towards optical, dental and audio needs.
- Income protection – to support you financially following serious illness or injury. This pays up to 70% of your salary for up to 5 years
- Group life assurance – tax free lump sum of 4× salary paid to your chosen beneficiaries
- Employee Assistance Programme – range of mental wellbeing support including life coaching and crisis support
- Rewards and discounts via interactive apps to make savings at your favourite brands, including gym discounts and savings on holiday and travel
- Cycle to work scheme with Evans Cycles
- Salary sacrifice childcare with Yellownest
- Hybrid working – mix of office and home working
Our values
- We can build a better future for our industry. We are building a future for digital advertising in which audiences, publishers and brands can thrive. Where high quality, editorially governed content has a successful and sustainable future.
- Everyone can make a difference. It takes a lot of different people, ideas, and hard work to turn big ambitions into reality. Everyone’s input is needed, and everyone’s contribution is valued.
- Together is the best way. Born from collaboration, we believe team‑working is the best way, and our natural instinct is to help. Success is a team effort, so that’s how we work internally, and with all our partners too.
- Be open, authentic, and human. Positive progress comes from being transparent, telling it how it is, and keeping things simple. That’s the environment we like to create, and we warmly welcome people into it.
Client Services Executive employer: Ozone Project
Ozone is an exceptional employer that prioritises a collaborative and inclusive work culture, offering a range of benefits including 30 days of annual leave, private medical insurance, and a competitive pension scheme. As a Client Services Executive, you will thrive in an environment that values your contributions and supports your professional growth, all while working with a passionate team dedicated to delivering outstanding client service in the dynamic field of digital advertising.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital advertising space. Attend industry events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Client Services Executive role.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for digital advertising shine through. Talk about what excites you about the industry and how you can contribute to their team at Ozone.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research Ozone’s campaigns and be ready to discuss how you can help deliver excellent client service. Bring examples of how you've tackled challenges in the past and how you can apply those skills to this role.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, shoot a quick thank-you email to express your appreciation. It keeps you on their radar and shows that you’re genuinely interested in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Services Executive
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for digital advertising shine through in your application. We want to see that you’re genuinely excited about the industry and eager to learn more about how we create impactful campaigns.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences and skills that align with the Client Services Executive role. We love seeing how your background fits into our mission at Ozone!
Communicate Clearly:Since excellent communication is key, ensure your written application is clear and concise. Use straightforward language to convey your ideas, and don’t shy away from showcasing your ability to explain technical concepts simply.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Ozone Project
✨Know Your Stuff
Before the interview, dive deep into Ozone's digital advertising approach and their audience-first media strategy. Familiarise yourself with their platform and think about how your skills can contribute to delivering seamless client service.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated technical recommendations in the past, both to experts and non-experts.
✨Demonstrate Team Spirit
Ozone values collaboration, so be ready to share examples of how you've worked successfully in teams. Highlight your positive attitude and willingness to support colleagues, as this will resonate well with their team-oriented culture.
✨Client-Centric Mindset
Prepare to discuss your understanding of great client service. Think of specific instances where you’ve gone above and beyond to ensure client satisfaction, and be ready to suggest strategies that could help Ozone’s clients achieve their objectives.
