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For Companies At a Glance
- Tasks: Manage accounts and ensure exceptional service for wholesale coffee customers.
- Company: Ozone, a leader in sustainable coffee sourcing and hospitality.
- Benefits: Free coffee, half-price dining, gym membership, and flexible working options.
- Other info: Dynamic culture focused on growth and inclusivity.
- Why this job: Join a passionate team dedicated to transforming the coffee experience.
- Qualifications: 5+ years in specialty coffee with strong communication and relationship-building skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
JOIN THE ULTIMATE COFFEE HOSTS
At Ozone, our purpose is to lead enduring change in the way coffee is valued, grown, produced, and enjoyed sustainably for the future. We supply coffee to businesses across the world, responsibly sourced and roasted to order. We offer a full suite of support â dedicated customer service, coffee training, espresso machine installation and maintenance, equipment leasing, and hospitality knowâhow. We love nothing more than partnering with people who are committed to delivering exceptional coffee to their customers. Hospitality is our DNA. We are the Ultimate Coffee Hosts.
THE OPPORTUNITY
Weâre looking for an experienced, driven and eager Account Manager to join our UK Wholesale team. You will be excited about people, sales, speciality coffee and hospitality; and committed to ensuring an exceptional and consistent endâtoâend experience for our wholesale customers. You will be fully supported by the UK Sales Manager and Head of Wholesale, but equally selfâmotivated and great at selfâmanagement. The role is Londonâbased but will require frequent travel nationally.
WHAT'S IN IT FOR YOU?
- Free Coffee (obviously)
- Halfâprice restaurant and cafĂŠ discount
- Competitive wage
- Free gym membership*
- Cycle to work scheme*
- 6 weeks fully paid parental leave, for both Ozone employed parents
- Flexible working opportunities*
WHAT EVERY OZONE EMPLOYEE CAN EXPECT
Every person at Ozone plays a defining role in enhancing the coffee world for everyone. Our people are the beating heart of our culture. Driven yet humble â nobody is too big to do the small stuff. We pride ourselves in creating a growth environment, without the politics and layers of hierarchy. We want to make our employees proud. Through the relationships we build and the progressive actions we take â our BâCorp status is just the start. Ozone offers a competitive wage, casual work environment, a diverse and inclusive culture, with a supportive atmosphere for professional development. If you want to experience true hospitality as a person within it.
ABOUT YOU
- At least 5 years' experience in the specialty coffee industry as an Account Manager or similar position
- Sound knowledge of coffee and a hunger to learn more
- Excellent verbal and written communication skills, including a high level of attention to detail
- Admin whiz, problemâsolver, spreadsheetâlover
- Ability to build relationships with colleagues and customers
- Above all, an unwavering commitment to customer service and hospitality
Full details of the role are available on application.
Senior Account Manager in London employer: Ozone Coffee
Contact Detail:
Ozone Coffee Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Account Manager in London
â¨Tip Number 1
Network like a pro! Attend coffee events, trade shows, or local meet-ups to connect with industry folks. We all know that sometimes itâs not just what you know, but who you know that can land you that dream role.
â¨Tip Number 2
Show your passion for coffee and hospitality in every conversation. When chatting with potential employers, let your enthusiasm shine through. We want to see that youâre not just looking for a job, but that you genuinely care about the coffee experience.
â¨Tip Number 3
Prepare for interviews by researching the company inside out. Know their values, products, and what makes them tick. We love candidates who come in with thoughtful questions and a clear understanding of our mission at Ozone.
â¨Tip Number 4
Donât forget to follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Weâre all about building relationships, so letâs keep the conversation going!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application đŤĄ
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share your experiences in the specialty coffee industry and how theyâve shaped your understanding of what makes great coffee and exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight relevant skills and experiences that align with Ozone's values and the specific requirements mentioned in the job description.
Be Detail-Oriented: Pay close attention to your written communication. Use clear, concise language and check for any spelling or grammar mistakes. A polished application reflects your professionalism and attention to detail, which is crucial in this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre keen on joining the Ozone family!
How to prepare for a job interview at Ozone Coffee
â¨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and the importance of sustainability in sourcing. This will show your passion for the industry and help you connect with the interviewers.
â¨Showcase Your Hospitality Skills
Since hospitality is at the core of Ozone's values, be prepared to share examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a client or resolved a challenging issue.
â¨Demonstrate Self-Motivation
As the role requires self-management, come ready to discuss how you stay organised and motivated in your work. Share strategies you use to manage your time effectively, especially when travelling frequently for work.
â¨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Ozone and share your enthusiasm for the companyâs mission. A genuine interest in their stories can set you apart from other candidates.