At a Glance
- Tasks: Manage accounts and ensure exceptional service for our wholesale coffee customers.
- Company: Ozone Coffee, a leader in sustainable coffee sourcing and production.
- Benefits: Free coffee, half-price dining, competitive pay, gym membership, and flexible working.
- Other info: Exciting travel opportunities and a supportive work environment.
- Why this job: Join a passionate team and make a real impact in the specialty coffee industry.
- Qualifications: 5+ years in specialty coffee with strong communication and relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
JOIN THE ULTIMATE COFFEE HOSTS At Ozone, our purpose is to lead enduring change in the way coffee is valued, grown, produced, and enjoyed, sustainably for the future. We supply coffee to businesses across the world. Responsibly sourced and roasted to order. We offer a full suite of support – dedicated customer service, coffee training, espresso machine installation and maintenance, equipment leasing, and hospitality know how. We love nothing more than partnering with people who are committed to delivering exceptional coffee to their customers.
THE OPPORTUNITY We're looking for an experienced, driven and eager Account Manager to join our UK Wholesale team. You will be excited about people, sales, speciality coffee and hospitality; and committed to ensuring an exceptional and consistent end-to-end experience for our wholesale customers. You will be fully supported by the UK Sales Manager and Head of Wholesale, but equally self‑motivated and great at self‑management. The role is London‑based but will require frequent travel nationally.
WHAT’S IN IT FOR YOU?
- Free Coffee (obviously)
- Half Price restaurant and Café discount
- Competitive Wage
- Free Gym Membership*
- Cycle to Work Scheme*
- 6 weeks fully paid parental leave, for both Ozone employed parents
- Flexible Working Opportunities*
ABOUT YOU At least 5 years’ experience in the specialty coffee industry as an Account Manager or similar position. Sound knowledge of coffee and a hunger to learn more. Excellent verbal and written communication skills, including a high level of attention to detail. Admin whiz, problem‑solver, spreadsheet‑lover! Ability to build relationships with colleagues and customers. Above all, an unwavering commitment to customer service and hospitality.
Senior Account Manager employer: Ozone Coffee Roasters
At Ozone, we pride ourselves on being more than just a coffee supplier; we are a community dedicated to sustainable practices and exceptional service. Our London-based team enjoys a vibrant work culture that fosters personal growth and collaboration, with benefits like free coffee, competitive wages, and flexible working opportunities. Join us to be part of a forward-thinking company that values your contributions and supports your professional journey in the specialty coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for coffee! When you get the chance to chat with hiring managers or during interviews, share your love for specialty coffee and how it drives your work. It’s all about that genuine enthusiasm!
✨Tip Number 3
Prepare for those interviews by knowing Ozone inside out. Familiarise yourself with their values, products, and what makes them tick. This will help you stand out as someone who truly cares about the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share your experiences in the specialty coffee industry and how they’ve shaped your understanding of what makes a great cup. We want to see that you’re not just applying for a job, but that you genuinely care about the coffee experience.
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight relevant experiences and skills that align with our mission at Ozone. We appreciate when candidates take the time to connect their background with what we do, so don’t hold back!
Be Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, attention to detail is key, so proofread your application to avoid any typos or errors.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for at Ozone.
How to prepare for a job interview at Ozone Coffee Roasters
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes specialty coffee stand out. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience as an Account Manager. Focus on how you've built relationships, solved problems, and delivered exceptional customer service. Use metrics where possible to demonstrate your success.
✨Be Ready to Discuss Sales Strategies
Think about your approach to sales and how it aligns with Ozone's values. Be prepared to discuss your strategies for engaging wholesale customers and how you can contribute to their mission of delivering exceptional coffee experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their sourcing practices, training programmes, or how they support their Account Managers. It shows you're genuinely interested in the role and the company.
