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- Tasks: Manage accounts and ensure exceptional experiences for wholesale customers in the coffee industry.
- Company: Join a leading specialty coffee company with a passion for hospitality.
- Benefits: Free coffee, half-price dining, competitive pay, gym membership, and flexible working options.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team and make a real impact in the coffee world.
- Qualifications: 2+ years in specialty coffee, strong communication skills, and a love for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an experienced, driven and eager Account Manager to join our UK Wholesale team. You will be excited about people, sales, specialty coffee and hospitality; and committed to ensuring an exceptional and consistent end-to-end experience for our wholesale customers. You will be fully supported by the Senior Partnerships Manager and Head of Wholesale, but equally self-motivated and great at self-management. The role is London-based but may require travel nationally.
WHAT'S IN IT FOR YOU?
- Free Coffee (obviously)
- Half Price restaurant and Café discount
- Competitive Wage + structured bonus
- Free Gym Membership*
- Cycle to Work Scheme*
- 6 weeks fully paid parental leave, for both Ozone employed parents
- Flexible working opportunities, with a 9-day fortnight working pattern available*
- Enhanced leave package, increasing with length of service
ABOUT YOU:
- At least 2 years' experience in the specialty coffee industry as an Account Manager or similar position
- Sound knowledge of coffee and a hunger to learn more.
- Excellent verbal and written communication skills, including a high level of attention to detail.
- Admin whiz, problem-solver, spreadsheet-lover!
- Ability to build relationships with colleagues and customers.
- Above all, an unwavering commitment to customer service and hospitality.
Account Manager employer: Ozone Coffee Roasters
Contact Detail:
Ozone Coffee Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the specialty coffee industry. Attend events, join online forums, and don’t be shy to reach out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and hospitality. We want you to show them that you’re not just another candidate, but someone who truly understands their mission and can contribute to their success.
✨Tip Number 3
Practice your pitch! You’ll want to articulate your experience and passion for specialty coffee clearly. We suggest rehearsing with a friend or in front of a mirror. Make sure you can confidently explain how your skills align with the role of Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s brew some success together!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion for Coffee: Make sure to highlight your love for specialty coffee in your application. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the industry and eager to learn more!
Tailor Your Experience: When writing your application, focus on your relevant experience as an Account Manager. We’re looking for at least 2 years in the specialty coffee industry, so make sure to showcase how your background aligns with what we need.
Attention to Detail is Key: We value excellent communication skills and a keen eye for detail. Double-check your application for any typos or errors, and ensure it reflects your best self. A polished application shows us you care!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ozone Coffee Roasters
✨Know Your Coffee
Make sure you brush up on your knowledge of specialty coffee before the interview. Be prepared to discuss different types of coffee, brewing methods, and trends in the industry. This will show your passion and commitment to the role.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully managed client relationships or resolved issues in the past.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to share these stories during the interview to highlight your problem-solving skills and ability to think on your feet.
✨Emphasise Customer Service Commitment
Prepare to discuss your approach to customer service and hospitality. Share examples of how you've gone above and beyond for clients, as this will resonate with the company's values and expectations for the role.