About the Role:
We’re looking for a proactive and compassionate Senior Housing Management Officer to join a local authority team dedicated to supporting residents and tackling anti-social behaviour and domestic abuse. You’ll be the key point of contact for managing sensitive cases, working closely with victims, perpetrators, and partner agencies to deliver tailored interventions and long-term solutions.
What You’ll Be Doing:
- Managing a diverse caseload of ASB and domestic abuse cases, including high-risk and complex situations.
- Conducting interviews and risk assessments with victims and perpetrators.
- Collaborating with police, legal teams, mental health services, and other partners.
- Preparing legal documentation and representing the council in court when required.
- Supporting tenancy sustainment and reducing the risk of tenancy failure.
- Ensuring safeguarding protocols are followed and residents are protected.
What We’re Looking For:
- Strong experience in housing management, particularly in ASB and domestic abuse.
- Confident in legal processes, including preparing and presenting cases in court.
- Skilled in risk assessment, safeguarding, and multi‑agency working.
- A calm, empathetic, and solution-focused approach to challenging situations.
We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process.
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Senior Housing Management Officer (ASB & Domestic Abuse) employer: Oyster
As an Agency Director at our well-established independent property consultancy in the East of England, you will thrive in a dynamic work culture that values market expertise and strong client relationships. We offer competitive benefits, a supportive environment for professional growth, and the opportunity to lead a talented team while making a significant impact in the industrial property sector. Join us to be part of a successful and entrepreneurial business that prioritises your development and success.
