At a Glance
- Tasks: Lead a diverse property portfolio and ensure compliance and performance across multiple sites.
- Company: Join a large, values-driven organisation focused on community services.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for continuous improvement and innovation.
- Why this job: Shape the future of estates management while supporting vital community-focused services.
- Qualifications: Professional membership in relevant fields and a full UK driving licence required.
The predicted salary is between 59576 - 70089 £ per year.
I am working in partnership with a large, national, values-driven organisation to appoint a Head of Estates. This is a senior leadership role responsible for managing a diverse, mixed-use property portfolio across a defined geographical region. This position offers the opportunity to combine strategic leadership, technical estates expertise, and stakeholder engagement to deliver a high-performing, compliant, and sustainable estate that supports vital community-focused services.
As Head of Estates, you will act as the primary relationship lead between the central Property function and key operational stakeholders across your region. You will take full responsibility for estate performance, maintenance delivery, compliance, capital planning, and stakeholder engagement, ensuring properties remain safe, fit for purpose, and aligned to organisational priorities.
Key Responsibilities- Estates & Maintenance Delivery
- Lead the delivery of planned and reactive maintenance programmes across a varied property portfolio
- Ensure performance against KPIs, SLAs, and operational standards
- Oversee building fabric and M&E works across multiple sites
- Compliance & Safety
- Ensure full compliance with all statutory and regulatory requirements, including H&S, CDM, and Building Regulations
- Promote a strong culture of safety across staff, contractors, and service users
- Stakeholder & Relationship Management
- Act as the lead estates contact for a wide range of stakeholders
- Provide expert advice at senior forums and operational boards
- Build trusted relationships and ensure alignment between property and operational priorities
- Financial & Asset Management
- Lead annual and cyclical property planning and budgeting
- Manage delivery of maintenance and capital programmes (c. £7m annual budget)
- Drive value for money, prioritisation, and cost efficiency
- Leadership
- Lead a multi-disciplinary, multi-site estates team
- Operate within a matrix structure, bringing together specialist expertise
- Drive continuous improvement, innovation, and high performance
- Professional membership (e.g. MRICS, MCIOB or equivalent)
- Full UK driving licence
Head of Estates in North East employer: Oyster
As a large, national, values-driven organisation, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. The Head of Estates role offers the chance to lead a diverse property portfolio while making a meaningful impact on community services, all within a collaborative environment that encourages innovation and continuous improvement. With competitive benefits and a commitment to compliance and safety, this position is ideal for those looking to advance their careers in a dynamic and purpose-driven setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Estates in North East
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Oyster.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Oyster? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Oyster's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Head of Estates in North East
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Estates role at Oyster, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Oyster
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Oyster operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Oyster. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Oyster.
