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- Tasks: Lead the lettings journey, managing everything from enquiries to negotiations.
- Company: Join a dynamic team in a growing residential portfolio based in Tunbridge Wells.
- Benefits: Enjoy flexible application methods and a creative recruitment process.
- Why this job: Be the face of the brand, driving income and enhancing customer experiences.
- Qualifications: 5+ years in lettings, strong communication skills, and a proactive mindset required.
- Other info: Creative applications encouraged—send a text, video, or CV!
The predicted salary is between 36000 - 60000 £ per year.
As a Leasing Portfolio Manager, you’ll lead the lettings journey across a growing residential portfolio—driving income, elevating service, and ensuring every move-in runs smoothly. Based in Tunbridge Wells, with travel to East Kent, you’ll manage the full leasing cycle—from enquiry to negotiation—delivering speed, accuracy, and standout customer experience. You’ll build local partnerships, support marketing efforts, and ensure leasing activity meets and exceeds commercial goals. Working cross-functionally, you’ll lead pricing strategies, oversee digital lettings and third-party agents, and shape ‘best in class’ operating standards. Your insight into the Build to Rent market will guide compliance, portfolio performance, and dynamic rent reviews. You’ll be the face of the brand on-site and online—creating opportunities, solving challenges, and ensuring the homes you represent stand out in the market.
Your Responsibilities:
- Manage the full lettings process with speed, accuracy, and compliance
- Build and maintain strong local partnerships to drive leasing activity
- Develop and execute leasing and marketing strategies to meet commercial targets
- Handle all aspects of the lettings journey: enquiries, viewings, negotiations, and onboarding
- Manage third-party agents and oversee digital lettings platforms
- Report on performance and implement dynamic pricing models
- Stay current with lettings legislation and support brand presence at resident events
Your Experience:
- A confident communicator with a proactive, solutions-focused mindset
- Strong negotiation, sales, and relationship-building skills
- Highly organised with excellent time management and attention to detail
- Comfortable with performance reporting and data analysis (Excel proficiency a plus)
- 5+ years' experience in a lettings-focused role, ideally within BTR or PBSA
- ARLA or IRPM qualified (or willing to work towards it)
- Experienced in fast-paced, customer-centric environments
We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.
Leasing Manager employer: Oyster
Contact Detail:
Oyster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Manager
✨Tip Number 1
Familiarise yourself with the Build to Rent (BTR) market. Understanding current trends and challenges in this sector will not only help you during interviews but also demonstrate your commitment and knowledge about the role.
✨Tip Number 2
Network with professionals in the property industry, especially those involved in lettings. Building relationships can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Showcase your negotiation skills through real-life examples. Prepare specific scenarios where you've successfully negotiated terms or resolved conflicts, as this is a key aspect of the Leasing Manager role.
✨Tip Number 4
Stay updated on lettings legislation and compliance requirements. Being knowledgeable about the legal aspects of the lettings process will set you apart and show that you're proactive about your professional development.
We think you need these skills to ace Leasing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings and property management. Emphasise your skills in negotiation, relationship-building, and any specific achievements in previous roles that align with the responsibilities of a Leasing Portfolio Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Build to Rent market and your proactive approach to customer service. Mention how your experience aligns with the company's goals and how you can contribute to their success.
Showcase Your Communication Skills: Since strong communication is key for this role, consider including examples of how you've effectively communicated with clients or stakeholders in past positions. This could be through successful negotiations or building partnerships.
Be Creative: Given the encouragement for creativity in applications, think outside the box! Whether it's a video message or a unique format for your CV, find a way to express your personality and passion for the role while still maintaining professionalism.
How to prepare for a job interview at Oyster
✨Know Your Portfolio
Familiarise yourself with the residential portfolio you'll be managing. Understand the unique selling points of each property and be ready to discuss how you can enhance their appeal during the interview.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've conducted in the past. Highlight your approach to overcoming objections and closing deals, as this role heavily relies on strong negotiation abilities.
✨Demonstrate Customer-Centric Mindset
Be ready to share experiences where you prioritised customer satisfaction. Discuss how you’ve handled challenges in the lettings journey and what steps you took to ensure a positive experience for tenants.
✨Stay Updated on Legislation
Brush up on current lettings legislation and market trends, especially in the Build to Rent sector. Showing that you're informed will demonstrate your commitment to compliance and best practices in the industry.
