Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead managing agents, ensuring compliance and performance standards for residents' benefit.
- Company: Join a top UK social housing provider dedicated to community impact and values.
- Benefits: Enjoy flexible hybrid working, generous perks, and career growth opportunities.
- Why this job: Make a real difference in communities while developing your skills in a supportive environment.
- Qualifications: Experience in property management and knowledge of leasehold legislation required.
- Other info: Creative applications encouraged; reach out via text, video, or CV!
The predicted salary is between 36000 - 60000 £ per year.
Be the voice that holds managing agents to account — and the expert who ensures residents get the service and value they deserve. My client is looking for a Managing Agent Contract Manager to join one of the UK’s most respected social housing providers. This is where your leasehold expertise and people skills come together with real purpose.
You’ll take the lead on a portfolio of managing agents — enforcing standards, challenging poor performance, and ensuring every pound spent delivers for residents. Whether you’re interpreting complex leases, guiding internal teams, or escalating serious issues, your work will directly impact the quality of life in our communities.
In return, you’ll join a values-led organisation offering generous benefits, flexible hybrid working, and the chance to grow your career while making a tangible difference!
Your Responsibilities:- Act as the lead relationship manager for a diverse portfolio of managing agents.
- Ensure lease compliance, performance standards, and VFM (Value for Money) in everything from service charge scrutiny to legal enforcement.
- Be the go-to expert for interpreting leases, tackling disputes, and challenging poor performance — even leading cases to First Tier Tribunals if needed.
- Collaborate closely with internal and external stakeholders to resolve issues and improve service quality across the board.
- Proven experience as a Property Manager, with a strong background in leasehold block and multi-tenure management.
- In-depth knowledge of leasehold legislation and the legal framework, including LTA 1985, CLRA 2002, and Leasehold Reform 2024.
- Experience managing external managing agents, either directly or via superior landlords.
- RICS or TPI membership (or equivalent experience).
- Strong negotiation, communication, and interpersonal skills.
- Confident in challenging, influencing, and navigating complex situations.
Please call me on 074 7821 7743 or visit me on LinkedIn (Johan Keutcha) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have.
We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.
Block Manager employer: Oyster
Contact Detail:
Oyster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Familiarise yourself with the key legislation mentioned in the job description, such as the LTA 1985 and CLRA 2002. Being able to discuss these laws confidently during your interactions will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with managing agents. Engaging in conversations about best practices and challenges can provide you with valuable insights that you can bring up during interviews.
✨Tip Number 3
Prepare examples of how you've successfully managed relationships with external stakeholders in the past. Highlighting your negotiation and communication skills through real-life scenarios will help you stand out as a candidate who can effectively manage a diverse portfolio.
✨Tip Number 4
Consider reaching out to current or former employees of the organisation to gain insights into their culture and expectations. This knowledge can help you tailor your approach and show that you're genuinely interested in contributing to their values-led mission.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Block Manager. Familiarise yourself with leasehold legislation and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in property management, particularly focusing on leasehold block and multi-tenure management. Emphasise your knowledge of leasehold legislation and any direct experience managing external agents.
Craft a Compelling Cover Letter: Use your cover letter to showcase your interpersonal skills and negotiation abilities. Provide examples of how you've successfully managed relationships with stakeholders and resolved disputes in the past.
Showcase Creativity: Since the company encourages creative applications, consider submitting a video message or a unique format that reflects your personality and passion for the role. This can help you stand out from other candidates.
How to prepare for a job interview at Oyster
✨Showcase Your Leasehold Expertise
Make sure to highlight your in-depth knowledge of leasehold legislation during the interview. Be prepared to discuss specific laws like the LTA 1985 and how they apply to managing agents, as this will demonstrate your expertise and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding challenging situations with managing agents. Think of examples from your past experience where you successfully navigated disputes or enforced compliance, and be ready to share these stories.
✨Emphasise Your Communication Skills
Since the role involves liaising with various stakeholders, it's crucial to convey your strong negotiation and interpersonal skills. Prepare to discuss how you've effectively communicated with both internal teams and external partners to resolve issues and improve service quality.
✨Demonstrate Your Value for Money Approach
Be ready to talk about how you ensure value for money in your previous roles. Discuss any strategies you've implemented for scrutinising service charges or improving performance standards, as this aligns directly with the responsibilities of the Block Manager position.
