Assistant Resident Services Manager

Job Description Picture this: A brand-new residential development in East London — modern, stylish, and home to around 250 apartments. The goal? To create a vibrant community where residents feel at home from the start. As Assistant Resident Services Manager, you’ll play a key role in launching and shaping this exciting space. You won’t just manage operations; you\’ll help build a strong, welcoming community. From leading a passionate front-of-house team to ensuring seamless move-ins and prompt maintenance, your focus will always be residents first. You’ll keep everything running smoothly, foster team spirit, and create a warm atmosphere. Each day brings something different — from organising events like rooftop barbecues to handling health and safety checks and improving service. You’ll join a growing team dedicated to setting a new standard for rental living, with a strong focus on people, service, and community. Plus, you’ll have opportunities for growth within a nationally recognised leader in the sector! Your Responsibilities: Support daily operations to deliver a 5-star resident experience Lead and inspire the onsite Resident Services Team Ensure smooth move-ins, responsive maintenance coordination, and top-notch front-of-house service Champion …