Business Systems Analyst Vacancy in Wroxham, Norfolk
About Us
Oyster Yachts is a world-renowned British luxury yacht builder, celebrated for crafting some of the finest bluewater sailing yachts available today. With a heritage spanning decades, we combine cutting-edge design, precision engineering, and traditional craftsmanship to create vessels capable of crossing oceans in safety, comfort, and style. Every yacht is built with meticulous attention to detail by skilled craftspeople who take pride in delivering exceptional quality. From global rallies to bespoke builds, Oyster represents adventure, innovation, and excellence on the water.
The Role
As a Business Systems Analyst, you will play a key role in supporting and developing the systems that underpin our operations across the business. Reporting to the Data & Reporting Analyst, this role sits within the Finance function while partnering closely with teams across Production, Purchasing, Engineering, Projects, and other operational departments.
With a primary focus on our ERP platform, Microsoft Dynamics NAV (Navision), you will be responsible for improving business processes, enhancing reporting capabilities, maintaining system integrity, and ensuring users across the organisation maximise the value of our business systems. This is an exciting opportunity for someone who enjoys combining systems expertise, business process improvement, reporting, and user support within a fast-paced manufacturing environment.
This is a hybrid role, with employees expected to work three days per week from our Wroxham office and two days per week from home.
Key Job Responsibilities
ERP System Support & Development
- Act as the primary business support contact for Microsoft Dynamics NAV (Navision).
- Work with users across departments to improve ERP usage and business processes.
- Assist with system configuration, testing, upgrades, and enhancements.
- Identify opportunities to streamline workflows and improve data accuracy.
- Support integrations between Navision and other business systems.
- Provide day-to-day support to users across the business, ensuring systems continue to meet operational requirements.
Reporting & Business Intelligence
- Develop, maintain, and improve reports using ERP data, Power Query, SQL, and reporting tools.
- Create operational and financial reports for departments across the business.
- Support management reporting and KPI development.
- Produce and maintain boat build reporting to provide visibility of production progress, labour performance, and key operational metrics.
- Ensure reporting accuracy, consistency, and usability.
- Assist departments in extracting, analysing, and interpreting data to support decision-making.
Production & Finance Support
- Work closely with Production teams to support the effective use of ERP systems throughout the boat build process.
- Provide support and administration for production job cards, ensuring accurate capture and reporting of labour and production activity.
- Partner closely with Finance to support the accurate recording and reporting of boat build costs.
- Collaborate with Finance and Production teams to improve reporting, data integrity, and operational processes.
- Support the ongoing development of systems and reporting to improve visibility of boat build performance and efficiency.
Cross-Departmental Support
- Build strong working relationships with Finance, Production, Purchasing, Projects, Engineering, and other departments.
- Gather and document business requirements for system and reporting improvements.
- Troubleshoot day-to-day systems and reporting issues.
- Deliver user training and ongoing support where required.
Systems & Continuous Improvement
- Review existing processes and recommend improvements through better use of systems, automation, and digital solutions.
- Support the implementation of new systems, modules, and business improvement initiatives.
- Maintain system documentation, procedures, and reporting standards.
- Identify opportunities to improve efficiency, data quality, and business performance through enhanced system usage and reporting.
Essential Experience & Skills
- Possess strong finance and accounting knowledge, including balance sheet, P&L, double-entry accounting, stock and inventory processes, and core ERP financial workflows.
- Have previous experience working as a Business Systems Analyst, ERP Analyst, or in a similar role.
- Have significant experience supporting, developing, and administering ERP systems, with strong experience of Microsoft Dynamics NAV (Navision) being essential.
- Have experience creating reports using SQL and/or Power Query.
- Demonstrate a good understanding of business processes across finance, manufacturing, and operations.
- Have excellent analytical, problem-solving, and communication skills.
- Be highly organised, proactive, and solution focused.
- Be comfortable working independently whilst also collaborating effectively across teams.
- Have high levels of attention to detail and a commitment to continuous improvement.
Desirable Experience
- Experience within manufacturing, engineering, marine, or project-based environments.
- Knowledge of Microsoft Dynamics Business Central.
- Experience supporting ERP implementations, upgrades, or digital transformation projects.
- Understanding of financial and operational reporting requirements.
Qualifications
- Relevant qualification in Business Systems, Information Technology, Finance, or equivalent experience (Desirable).
What We Offer
- Competitive Salary
- 25 Days Holiday + Bank Holiday and close down at Christmas
- Pension 3% employee contribution and 5% employer contribution
- 08:00-16:30 over 5 days
- Flexible Working Available – Including early finish on Fridays
- Salary sacrifice scheme
- Cycle to work
- Telus Employment Assistance Program. Confidential Advice and Support 24/7
- Discounted shopping on multiple outlets including travel
- Sick pay scheme
- We continuously review our benefits to maximise opportunities to our employees.
Equal Opportunity Employer
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.
All vacancies are open only to candidates who already have the legal right to live and work in the territory and country advertised.
