Are you an experienced Service Manager or Operations Manager with a background in leading field based teams? Our client, a leading provider of healthcare equipment and patient care solutions is looking for a Regional Service Manager to lead a team of Field Service Engineers across the North of England. This is a people focused leadership role, combining team management, operational performance, customer relationships and continuous improvement. You ll be responsible for setting clear expectations, monitoring KPIs and SLAs, supporting engineers in the field and identifying practical ways to improve service delivery. A technical or engineering background would be advantageous but is not essential. The role is home based, covering the North of England, with regular travel to customers and Field Service Engineers. There will also be occasional UK wide travel. What you ll be doing: * Lead, coach and develop a regional team of Field Service Engineers * Monitor service performance, KPIs and SLAs, taking action where required * Build a positive, accountable and high performing team culture * Manage customer relationships and service escalations * Support engineers with operational issues and ensure problems are resolved effectively * Identify opportunities to improve processes, efficiency and service delivery * Work collaboratively with internal departments to keep regional operations running smo...
Regional Service Manager employer: Oyster Recruitment Ltd
Join a dynamic and supportive team as a Business Development Manager in Waste Management, where your contributions are valued and celebrated. With a strong focus on employee growth, you will have access to ongoing professional development, a generous benefits package including a performance-related bonus, and a vibrant work culture that encourages collaboration and innovation. Located in a thriving sector, this role offers the chance to build meaningful relationships within the events industry while enjoying a range of perks designed to enhance your work-life balance.
