At a Glance
- Tasks: Deliver Intapp implementations and optimise solutions for clients in various sectors.
- Company: Join a forward-thinking company that values innovation and client relationships.
- Benefits: Enjoy an annual bonus, private medical cover, and generous pension contributions.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Be a trusted advisor and make a real impact on client success.
- Qualifications: Experience with enterprise SaaS platforms and strong consulting skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking a Senior Technical Consultant to deliver Intapp implementations for clients across legal, professional services, private equity and financial services sectors. This role focuses on configuring, deploying and optimising Intapp solutions whilst acting as a trusted advisor throughout the client journey. You will work closely with stakeholders to understand business processes, design solutions, configure platforms, deliver testing and training, and ensure clients achieve maximum value from their investment. The role combines consulting, business analysis, solution design and implementation delivery, making it ideal for someone who enjoys both technical problem-solving and client engagement. Intapp implementation teams commonly lead requirements gathering, configuration, deployment, adoption and training activities.
Key Responsibilities:
- Discovery & Solution Design
- Facilitate requirements workshops with client stakeholders
- Analyse business processes and operational challenges
- Design Intapp solutions aligned to client objectives
- Produce solution documentation and configuration specifications
- Recommend best-practice approaches based on platform capabilities
- Platform Configuration
- Configure Intapp solutions to meet client requirements
- Configure workflows, processes, forms and business rules
- Support integrations with third-party systems
- Configure reporting, dashboards and user experiences
- Support testing and validation activities
- Project Delivery
- Lead implementation workstreams from initiation to go-live
- Manage project deliverables and implementation activities
- Maintain implementation documentation and project records
- Monitor risks, dependencies and issues
- Ensure delivery meets quality and commercial expectations
- Training & Adoption
- Develop training materials and user documentation
- Deliver administrator and end-user training
- Support change management activities
- Deliver structured knowledge transfer sessions
- Enable clients to manage and optimise solutions independently
- Technical Consultancy
- Provide technical guidance throughout implementations
- Troubleshoot platform and configuration issues
- Support optimisation and continuous improvement initiatives
- Maintain awareness of product developments and new functionality
- Contribute to internal capability and service development
- Client Engagement
- Build trusted client relationships
- Act as a strategic advisor during implementations
- Support stakeholder engagement and communication
- Identify opportunities for additional services and enhancements
- Represent Oyster IMS professionally at all times
Who we’re looking for:
- Experience implementing enterprise SaaS platforms
- Experience with Intapp, DealCloud or comparable platforms
- Strong consulting and stakeholder management skills
- Business process mapping experience
- Requirements gathering and workshop facilitation experience
- Training delivery and knowledge transfer experience
- Excellent written and verbal communication skills
- Strong analytical and problem-solving capability
- CRM, workflow or professional services platform experience
- Legal, private equity or professional services sector experience
- SQL, reporting or integration experience
- Project management certification
Salary and Benefits:
- Annual bonus, linked to personal performance and share of annual company profit
- Company pension, 5% employer contributions, 5% employee contributions
- Access to a range of lifestyle and third party discounts
- Private medical cover
- Enhanced maternity and paternity pay
- Paid professional memberships (where relating to OIMS)
Senior Technical Consultant – Intapp in London employer: Oyster Ims
At Oyster IMS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Senior Technical Consultants enjoy comprehensive benefits, including an annual bonus linked to performance, generous pension contributions, and private medical cover, all while working in a supportive environment that prioritises professional growth and development. Located in a vibrant area, our team members benefit from access to lifestyle discounts and opportunities to engage with diverse clients across the legal and financial sectors, making every day rewarding and impactful.
