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For Companies At a Glance
- Tasks: Ensure guest safety, handle requests, and maintain room standards during the night.
- Company: Join the fun and friendly team at Oyster House, Mumbles.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Perfect for night owls who love customer service and want to grow their career.
- Qualifications: Experience in hospitality, excellent communication skills, and attention to detail.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
The predicted salary is between 1200 - 1400 £ per month.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service, cleaning duties throughout the night and carry out any health and safety checks and audits as necessary. We have a fun and friendly team, come and join us!
Night Porter in Swansea employer: Oyster House
Contact Detail:
Oyster House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Swansea
✨Tip Number 1
Network like a pro! Chat with people in the hospitality industry, especially those who work at Oyster House or similar venues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who fits into their fun and friendly team!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for guests. This will show that you’re ready to deliver exceptional service as a Night Porter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Night Porter in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous experience in similar roles. We’re looking for someone who knows the ropes, so share specific examples of how you've delivered exceptional customer service or handled guest requests.
Attention to Detail is Key: As a Night Porter, having an impeccable eye for detail is crucial. In your application, highlight instances where your attention to detail made a difference, whether it was in maintaining standards or ensuring safety.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oyster House
✨Show Your Customer Service Passion
Make sure to highlight your passion for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Demonstrate Your Attention to Detail
Since the role requires an impeccable eye for detail, prepare to discuss situations where your attention to detail made a difference. Whether it’s maintaining room standards or conducting health and safety checks, be ready to showcase your meticulous nature.
✨Be Ready for Situational Questions
Expect questions about how you would handle various scenarios, such as dealing with late arrivals or guest requests. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to work independently.
✨Express Your Team Spirit
Even though the role involves working alone at times, it’s important to show that you’re a team player. Talk about how you’ve collaborated with others in previous roles and how you can contribute to the fun and friendly atmosphere at Oyster House.
