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- Tasks: Provide exceptional customer service to German-speaking clients and solve their queries.
- Company: Join a vibrant team in a leading customer service company based in Edinburgh.
- Benefits: Competitive salary, travel perks, and a supportive work environment.
- Why this job: Combine your love for travel with helping others in a dynamic role.
- Qualifications: Fluent in German and passionate about customer service.
- Other info: Monday to Friday hours with opportunities for career growth.
The predicted salary is between 19800 - 27600 £ per year.
We are seeking a passionate and enthusiastic German-speaking Customer Service Advisor to join our team in our Edinburgh office.
You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem-solve.
Working hours: Monday - Friday 08:00 am - 5 pm
Location: Edinburgh
Salary: £24,800 + £1,000
German Customer Service Advisor in Edinburgh employer: Oyster Consultant
Contact Detail:
Oyster Consultant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Customer Service Advisor in Edinburgh
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your German! Since this role is all about customer service, being fluent and confident in your language skills will set you apart. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully resolved issues for customers and be prepared to discuss them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace German Customer Service Advisor in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the German Customer Service Advisor role. Highlight any customer service experience and your language skills to show us you’re the perfect fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Let us know why you want to join our team and how you can contribute to our success.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing how you approach problems and find solutions, especially in a customer-centric environment!
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oyster Consultant
✨Know Your Stuff
Before the interview, brush up on your knowledge of the company and its services. Familiarise yourself with their customer service approach and any recent news or updates. This shows genuine interest and helps you answer questions more confidently.
✨Show Off Your Language Skills
As a German Customer Service Advisor, your language skills are key! Practice speaking in German about common customer service scenarios. Be ready to demonstrate your fluency during the interview, as this will be crucial for the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle customer issues. Think of examples from your past experiences where you successfully resolved problems or built rapport with customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Enthusiastic and Personable
Customer service is all about connecting with people. During the interview, let your passion for travel and helping others shine through. Smile, maintain eye contact, and engage with the interviewer to create a positive impression.
