Advisor services - Customer service advisor (Permanent) in Edinburgh

Advisor services - Customer service advisor (Permanent) in Edinburgh

Edinburgh Full-Time 26800 - 26800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and support to our Dutch-speaking clients.
  • Company: Join a friendly team in a supportive environment in Edinburgh.
  • Benefits: Enjoy 33 days of annual leave and a health cash plan.
  • Other info: Great career growth opportunities in a vibrant workplace.
  • Why this job: Be part of a dynamic team and make a difference in customer experiences.
  • Qualifications: Fluency in Dutch and a passion for helping others.

The predicted salary is between 26800 - 26800 £ per year.

Position: Dutch Speaking Customer Service Advisor

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Operating hours: Monday to Friday 8am to 5pm

Location: Fountainbridge, Edinburgh

Salary: £26,800

Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:

  • 33 days annual leave
  • Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more
  • Employee well-being

Advisor services - Customer service advisor (Permanent) in Edinburgh employer: Oyster Consultant

As a Technical Solutions Consultant at our London-based company, you'll be part of a dynamic team that thrives on the intelligent use of data to drive meaningful business decisions. We offer a collaborative work culture that prioritises employee growth through continuous learning and mentorship, alongside a competitive salary and flexible working options. Join us to make a real impact while enjoying the benefits of working with leading brands across various sectors in a supportive environment.

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Contact Details:

Oyster Consultant Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Advisor services - Customer service advisor (Permanent) in Edinburgh

Tip Number 1

Make sure to tailor your approach! When you’re applying for the Dutch Speaking Customer Service Advisor role, highlight your language skills and customer service experience. We want to see how you can connect with customers in their native tongue!

Tip Number 2

Don’t just send your CV and hope for the best! Follow up on your application. A quick email or call can show your enthusiasm and help you stand out from the crowd. We love seeing candidates who are proactive!

Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend local job fairs. We’re all about building connections, and knowing someone inside can give you that extra edge when applying through our website.

Tip Number 4

Prepare for the interview by practising common customer service scenarios. We want to see how you handle tricky situations, so think of examples from your past experiences that showcase your problem-solving skills and empathy!

We think you need these skills to ace Advisor services - Customer service advisor (Permanent) in Edinburgh

Customer Service Skills
Fluency in Dutch
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Get Your CV Spot On:Make sure your CV is tailored to the role. Highlight your customer service experience and any relevant skills that match what we're looking for. A well-structured CV can really make you stand out!

Craft a Personal Cover Letter:Don't skip the cover letter! Use it to show us your personality and explain why you're excited about joining our team. Make it personal and specific to the role of Customer Service Advisor.

Be Prompt with Your Application:With a high number of candidates, it's crucial to apply as soon as possible. Don’t wait until the last minute; get your application in early to increase your chances of being noticed!

Apply Through Our Website:We recommend applying directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Oyster Consultant

Know Your Stuff

Before the interview, make sure you understand the role of a Customer Service Advisor. Brush up on common customer service scenarios and think about how you would handle them. This will show that you're not just interested in the job, but that you’re prepared for it.

Show Off Your Language Skills

Since this position requires Dutch speaking, be ready to demonstrate your language skills during the interview. Practice answering common interview questions in Dutch, as this will highlight your fluency and confidence in using the language.

Be Personable

Customer service is all about people, so let your personality shine through! Be friendly and approachable during the interview. Share examples of how you've successfully interacted with customers in the past to illustrate your ability to connect with others.

Ask Smart Questions

Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the company and the role. You might ask about team dynamics or what a typical day looks like for a Customer Service Advisor at their company.