Russian Speaking Customer Service Advisor
Edinburgh Office Based
£26,800
MondayFriday, 8:00am4:30pm
Love travel? Fluent in Russian? Ready to build a career in customer service?
Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.
If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.
Whats in it for you?
- 33 days annual leave
- Monthly performance-based bonus
- Free on-site gym
- Health cash plan
- Employee wellbeing & assistance programme
- Enhanced sick pay
- Enhanced maternity, paternity & adoption policies
- Ongoing training & career development
- Regular team events & incentives
- Refer-a-friend bonus scheme
The Role
As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.
Your day-to-day will include:
- Handling customer enquiries via phone, email, and live chat
- Providing solutions with empathy, professionalism, and efficiency
- Building rapport and delivering a personalised customer experience
- Staying up to date with company promotions and policies
- Working collaboratively with your team and contributing to a positive environment
What were looking for
- Fluent Russian and English (essential)
- Previous customer service experience
- Strong communication and interpersonal skills
- Confident using Microsoft Office and handling written communication
- A calm, solution-focused approach under pressure
- Positive attitude with a genuine passion for helping customers
Why apply?
This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day.
Apply nowto start your journey in a rewarding, travel-focused customer service career in Edinburgh.
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Russian Customer Service Advisor in Biggar employer: Oyster Consultant
Join our dynamic team in Edinburgh as a Russian Customer Service Advisor, where you'll thrive in a supportive and energetic workplace dedicated to exceptional service. With benefits like 33 days of annual leave, a monthly performance-based bonus, and access to a free on-site gym, we prioritise employee wellbeing and growth opportunities, making this an ideal environment for those passionate about helping others and building a rewarding career.
