General Manager

General Manager

Broadstairs Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a caring team and manage daily operations in a luxury care home.
  • Company: Oyster Care Homes, dedicated to exceptional care and team support.
  • Benefits: Competitive pay, NVQ support, free meals, and a job with purpose.
  • Why this job: Make a real difference in residents' lives while developing your career.
  • Qualifications: Experience in care homes and management preferred.
  • Other info: Flexible hours and a supportive environment for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Who are we?

Oyster Care Homes are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

Your role will be based in Copperfield Court

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role

We are currently recruiting a General Manager, to take overall responsibility and manage all aspects in the day‑to‑day running of the home. You will promote a caring environment which provides Residents with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity, and rights to privacy, independence and choice are met.

You will supervise, monitor and evaluate the care delivered to Residents, checking that legal requirements are met along with the highest standard as expected within the Care Home.

Key Responsibilities

  • To manage the day‑to‑day running of all aspects of the home including the standards and quality of care, recruitment and training issues, communication with the team, the premises of the Care Home and financial matters.
  • To recognise and assess individuals\’ needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual.
  • To provide the highest level of personal care and attention to Residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive.
  • Responsible for understanding and complying with statutory and legal requirements relevant throughout the home.
  • Follow residents\’ individual care plans, administer medication to Residents as prescribed, accurately maintain appropriate records for both, order, check in and control stock of Residents\’ prescribed medication and maintain systems to ensure effective stock management of all products.
  • To be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with all stakeholders both internal and external.
  • Responsible for the recruitment of suitable team members, effective inductions and CIS standards take place, training needs for the team are identified and met; carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment.
  • Responsible for organising the team including arranging rotas, ensuring adequate team members are employed and managing team absence.
  • Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information.
  • To support residents with their personal financial arrangements, maintaining confidentiality of all information.
  • Responsible for the marketing, promotion and sales of the Home.
  • To deal with all prospective Residents including providing relevant information and guided tours, assessing new Residents and negotiating appropriate fees; welcome new Residents, complete appropriate records and paperwork and ensure adequate arrangements are made for every Resident.

Essential Skills

  • Ability to control and manage budgets and accounts
  • Knowledge of the principles of sales and marketing
  • Skilled in the recruitment, selection and retention of staff
  • Committed to a structured approach to training and development of staff
  • Understanding of the Health & Social Care Act and Health & Safety legislation
  • Leadership qualities, enthusiasm along with influencing and motivational skills
  • Excellent interpersonal skills
  • Professional, confident and warm personality
  • Have a caring disposition, reliable and punctual

Desirable Skills

  • Understanding of Bognor Regis\’s local authority
  • Experience with regulatory bodies
  • Knowledge of Person Centred Software (PCS)

We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector. You will work as part of a dynamic care team, ensuring the home adheres to the necessary requirements and procedures at all times.

Hours of work

Your hours of work will be 09.00 – 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total.

This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!

We will offer

  • PERMANENT contract of employment
  • COMPETITIVE rate of pay
  • Support you to complete an NVQ qualification (fully funded)
  • Enhanced DBS check (fully funded)
  • A job with PURPOSE and SATISFACTION
  • Fully funded Blue Light Card
  • Pay Day
  • Breakfast
  • Free Meal on Shift

Experience

  • Care home: 5 years (preferred)
  • Management: 2 years (preferred)

Our screening and recruitment process is conducted in line with Oyster Care Homes\’ Safeguarding Policy.

Job Types

Full-time, Permanent

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General Manager employer: Oyster Care Homes Limited

Oyster Care Homes is an exceptional employer dedicated to creating a supportive and enriching work environment for its team members at Copperfield Court. With a strong focus on employee development, competitive pay, and a culture that prioritises compassion and care, we ensure our staff feel valued and empowered to grow in their careers. Join us for a rewarding opportunity where you can make a meaningful impact in the lives of our residents while enjoying unique benefits like fully funded training and a job with purpose.
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Contact Detail:

Oyster Care Homes Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Oyster Care Homes and understanding their values. Be ready to discuss how your experience aligns with their mission of providing exceptional care and creating a supportive environment for both residents and staff.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams, handled challenges, and improved care standards in previous roles. This will demonstrate that you're the right fit for the General Manager position.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Oyster Care Homes.

We think you need these skills to ace General Manager

Budget Management
Sales and Marketing Principles
Staff Recruitment and Retention
Training and Development
Health & Social Care Act Knowledge
Health & Safety Legislation Understanding
Leadership Skills
Interpersonal Skills
Caring Disposition
Reliability
Punctuality
Communication Skills
Team Management
Regulatory Compliance

Some tips for your application 🫡

Show Your Passion for Care: When writing your application, let your passion for care shine through! Share personal experiences or motivations that led you to this field. We want to see that you genuinely care about making a difference in residents' lives.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with the responsibilities of the General Manager role. This shows us that you understand what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture.

How to prepare for a job interview at Oyster Care Homes Limited

✨Know Your Care Principles

Make sure you brush up on the principles of care and the Health & Social Care Act. Being able to discuss how you would implement these in a real-world setting will show that you’re not just familiar with the theory, but that you can apply it practically.

✨Showcase Your Leadership Skills

As a General Manager, your leadership qualities are crucial. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and influence others. This will demonstrate that you can create a supportive environment for both residents and staff.

✨Understand the Financials

Familiarise yourself with budget management and financial reporting. Be ready to discuss how you would control and monitor budgets effectively, as this is a key responsibility in the role. Showing that you have a grasp of financial matters will set you apart.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a care home setting. Think about potential challenges you might face and how you would handle them, especially regarding resident care and team dynamics. This will highlight your critical thinking and adaptability.

General Manager
Oyster Care Homes Limited
Location: Broadstairs
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