At a Glance
- Tasks: Be the friendly face of Oxygen, welcoming guests and creating memorable experiences.
- Company: Join a vibrant team at a leading entertainment venue.
- Benefits: Enjoy industry-leading pay, discounts, and free entry for friends and family.
- Other info: Great opportunities for personal growth and a supportive team culture.
- Why this job: Make a difference in guests' experiences while having fun and building connections.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 € per year.
The role of Guest Hosts is to be the face of Oxygen, greeting guests and visitors with warm smiles and treating everyone like friends and family. They set the tone for the customer journey, helping children feel excited and parents feel assured about their experience. Being friendly, organised, and professional are key to success in this role. High energy and a positive outlook are essential during both busy and quieter times.
Guest Hosts have the first opportunity to create moments that matter, from smooth check-in to sign-posting the park and building excitement and anticipation. They will also discuss and sell upcoming events and additional activities to ensure everyone maximises their time with us. Collaboration with other teams in the café, on courts, and at parties is crucial for clear communication and providing the best customer experience.
Benefits:
- Industry-leading pay
- 50% off food and drinks while on shift
- Free & unlimited hot drinks while on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 3 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants, and high street and online stores
Skills & Experience:
- A genuine ambition to deliver a fun customer experience consistently
- Comfortable working with children
- Comfortable working in a busy, fast-paced environment
- Organised and able to manage own time
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Able to communicate professionally and with respect at all times
- Excellent record of time keeping
- Reception experience desirable
- Sales experience desirable
- Experience working with children desirable
Guest Host in Reading employer: Oxygen
Oxygen is an exceptional employer that prioritises a vibrant and supportive work culture, making it the perfect place for Guest Hosts to thrive. With industry-leading pay, generous discounts, and opportunities for personal growth, employees enjoy a fulfilling experience while creating memorable moments for guests. The emphasis on teamwork and communication ensures that every day is dynamic and rewarding, all set in a fun-filled environment that celebrates both staff and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Host in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Oxygen's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your smile! As a Guest Host, your energy is key. Try rehearsing your greeting in front of a mirror to nail that friendly, welcoming approach. Remember, first impressions count!
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've created fun moments or handled busy situations. This will show how you can contribute to making every guest feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at Oxygen and ready to dive into the fun!
We think you need these skills to ace Guest Host in Reading
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your friendly and positive vibe, just like you'd bring to the role of Guest Host. Don't be afraid to show us how excited you are about creating memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience working with children and in busy environments. We love seeing how your skills match what we're looking for, so don’t hold back on sharing relevant examples!
Keep It Professional Yet Fun:While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors. A well-organised application reflects the organised nature we value in our Guest Hosts!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Oxygen
✨Show Your Smile
As a Guest Host, your energy and positivity are key. Practice smiling genuinely and greeting people warmly, as this will set the tone for your interview. Remember, they want to see that you can create a welcoming atmosphere!
✨Know the Company
Familiarise yourself with Oxygen and its values. Understand what makes their customer experience unique. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Be ready to discuss your experiences working in teams, especially in busy environments. Share examples of how you've collaborated with others to enhance customer experiences, as teamwork is crucial for this role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview. They might ask you to demonstrate how you'd handle a guest's query or a busy check-in. Practising these scenarios beforehand will help you feel more comfortable and showcase your skills effectively.
