At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant park environment.
- Company: Join a fun and inclusive company that values creativity and teamwork.
- Benefits: Enjoy industry-leading pay, birthday leave, and discounts on food and entry for friends and family.
- Other info: Dynamic workplace with opportunities for personal growth and increased holiday leave.
- Why this job: Be a part of creating memorable moments while developing your leadership skills.
- Qualifications: 3+ years in a leadership role with strong customer service and team management experience.
The predicted salary is between 24750 - 30250 £ per year.
The
Assistant Park Manager , you will work closely with the Deputy and Park Manager to develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
You will deliver the day to day running of the park spanning the entire customer journey, leading by example to deliver exceptional and engaging customer service.
You will inspire and coach your team to do the same.
You will ensure compliance with brand standards and SOP’s and challenge performance when needed.
You will be an inclusive leader who demonstrates respect, collaboration and takes collective responsibility in all you do.
You will be an authentic brand ambassador who is commercial, creative, brave and curious, creating a culture to reflect these behaviours and attributes.
Skills and experience
- Minimum 3 years' experience in a leadership role
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Experience with planning and running events
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Experience working with SEN children and customers
- Knowledge of industry H&S standards and compliance
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks etc.
- IOSH qualification desirable
- First aid qualification desirable
Benefits
- Industry-leading pay
- Birthday leave
- Enhanced maternity/paternity
- Company Bonus Scheme
- Company Sick Pay
- 50% off food and drinks while on shift
- 50p hot drinks
- 50% off for you
- + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Assistant Park Manager in Rayleigh employer: Oxygen
Join us as a Party Host and be part of a vibrant team dedicated to creating unforgettable experiences for children and their families. With industry-leading pay, generous discounts, and a supportive work culture that prioritises employee well-being and growth, you'll thrive in a fun, fast-paced environment where your contributions truly matter. Enjoy the unique advantage of flexible hours and the opportunity to develop your skills while making lasting memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Park Manager in Rayleigh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oxygen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oxygen
Don't be shy about reaching out to Oxygen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Park Manager in Rayleigh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oxygen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oxygen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
