OverviewThe Assistant Park Manager , you will work closely with the Deputy and Park Manager to develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
ResponsibilitiesYou will deliver the day to day running of the park spanning the entire customer journey, leading by example to deliver exceptional and engaging customer service. You will inspire and coach your team to do the same. You will ensure compliance with brand standards and SOPs and challenge performance when needed.
You will be an inclusive leader who demonstrates respect, collaboration and takes collective responsibility in all you do.
You will be an authentic brand ambassador who is commercial, creative, brave and curious, creating a culture to reflect these behaviours and attributes.
We do need F&B management experience in this role, which is essential!
Skills and experience
Minimum 3 years\’ experience in a leadership role
Experience with financial data and KPI management
Experience of managing and leading a large team
Experience with planning and running events
Working knowledge of welfare and EDI in the workplace
Excellent customer service and engagement skills
Experience working with SEN children and customers
Knowledge of industry H&S standards and compliance
Tech savvy
Working knowledge of the core Microsoft applications
A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks etc.
IOSH qualification desirable
First aid qualification desirable
Benefits
Industry-leading pay
Birthday leave
Enhanced maternity/paternity
Company Bonus Scheme
Company Sick Pay
50% off food and drinks while on shift
50p hot drinks
50% off for you + 4 on weekdays
50% off entry for you + 4 on weekends and during school holidays
20% off up to 4 parties a year for your family & friends
25 days holiday + bank holidays
Increased holiday leave at 2 and 5 years of service
Birthday is a paid day off for everyone
Pension Scheme
Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
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Contact Detail:
Oxygen Recruiting Team