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- Tasks: Lead a dynamic team to deliver amazing guest experiences and maintain high operational standards.
- Company: Join Oxygen Nottingham, a vibrant and energetic family entertainment venue.
- Benefits: Enjoy free jumping, discounts, and access to wellbeing support.
- Other info: Flexible hours, opportunities for growth, and a supportive management team await you!
- Why this job: Be a key player in creating unforgettable experiences for guests and developing your leadership skills.
- Qualifications: Confident leader with strong communication skills; previous experience is a plus but not essential.
The predicted salary is between 24000 - 30000 £ per year.
The Park Supervisor will support the Park Management Team with keyholder responsibilities and the day-to-day operation of Oxygen Nottingham. This is a hands-on leadership role focused on delivering exceptional guest experiences, maintaining high operational standards, and supporting the park during peak trading periods, weekends, school holidays and events.
You will lead by example on shift, driving standards across the courts, café, reception and party operation, whilst creating a safe, energetic and welcoming environment for guests and team members alike. As a Supervisor, you will champion the Oxygen ActivePlay values through pride, passion, teamwork and WOW guest experiences. You will be reliable, proactive and solutions-focused, always looking for ways to improve performance, standards and service delivery.
You will play a key role in ensuring the park remains safe, clean, compliant and commercially focused at all times. Responsibilities will include opening and closing the park, supporting daily operational decisions, managing team deployment, overseeing guest flow, ensuring health & safety compliance, and supporting the delivery of key KPIs including guest experience, labour control, parties and café performance.
You will support in coaching and developing team members, helping build a positive culture and high-performing team. You will also identify training and development needs and escalate these to the management team where appropriate. The Park Supervisor role is critical to the success of Oxygen Nottingham. You will supervise both people and procedures across all operational departments, acting as a role model for standards, accountability and guest interaction. You will be expected to remain calm under pressure, lead from the front during busy trading periods, and consistently deliver the RedKangaroo experience.
Key Responsibilities- Support the day-to-day running of the park during operational shifts
- Act as a keyholder, including opening and closing procedures
- Lead and support the team during peak trading periods, events and school holidays
- Ensure high standards of cleanliness, safety and presentation across the park
- Support the management of labour deployment and team positioning
- Coach and motivate team members to deliver excellent guest experiences
- Ensure all health & safety procedures and operational standards are followed
- Support party operations and café performance during busy periods
- Handle guest queries and resolve issues professionally and efficiently
- Support management with compliance checks, operational routines and shift reporting
- Deliver strong operational awareness and decision making during live trading
- A confident and positive leader who leads by example
- Strong communication and organisational skills
- A passion for guest service and team development
- Ability to work in a fast-paced, high-energy environment
- Flexible availability, including evenings, weekends and school holidays
- Reliable, proactive and solutions-focused mindset
- Previous supervisory or leadership experience is desirable but not essential
- Experience within hospitality, leisure, retail or family entertainment is advantageous
- Be part of a fast-paced and exciting environment
- Opportunities for development and progression within Oxygen ActivePlay
- Work alongside a passionate and supportive management team
- Free jumping and team member discounts
- Employee rewards and recognition programmes
- Access to Perkbox benefits and wellbeing support
This role would suit someone who enjoys leading from the front, thrives in busy environments and wants to play a key part in building one of the strongest teams in the business.
Supervisor in Nottingham employer: Oxygen
Contact Detail:
Oxygen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Nottingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and team members. This will help you tailor your answers and show that you're a great fit for the Oxygen Nottingham vibe.
✨Tip Number 2
Practice your leadership skills in real-life scenarios. Think of examples where you've led a team or resolved guest issues. Being able to share these experiences will demonstrate your proactive and solutions-focused mindset during the interview.
✨Tip Number 3
Be ready to showcase your passion for guest service. Prepare to discuss how you would create exceptional experiences for guests at Oxygen Nottingham. This is key, as they’re looking for someone who embodies their values of pride, passion, and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Oxygen ActivePlay family.
We think you need these skills to ace Supervisor in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for guest service and team development shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Be Specific: Use specific examples from your past experiences to demonstrate your leadership skills and how you've handled busy environments. We love seeing how you've made a difference in previous roles, so don’t hold back!
Tailor Your Application: Make sure to tailor your application to the Park Supervisor role. Highlight your relevant skills and experiences that align with our values at Oxygen Nottingham. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Oxygen
✨Know the Park Inside Out
Before your interview, make sure you familiarise yourself with Oxygen Nottingham. Understand their values, the guest experience they aim to deliver, and the operational standards they uphold. This knowledge will help you demonstrate your passion for the role and show that you're proactive about contributing to their success.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated others and maintained high standards during busy periods, as this will resonate well with the interviewers.
✨Emphasise Guest Experience
Since the role focuses on delivering exceptional guest experiences, be ready to discuss how you would handle guest queries and ensure satisfaction. Share specific instances where you've gone above and beyond for customers, as this will illustrate your commitment to the role and the values of Oxygen ActivePlay.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Think about potential challenges you might face in a fast-paced environment like Oxygen Nottingham and how you would address them. This preparation will help you respond confidently and effectively during the interview.