At a Glance
- Tasks: Ensure safety and deliver fun experiences for jumpers and climbers of all ages.
- Company: Exciting venue focused on fun and safety for everyone.
- Benefits: Industry-leading pay, discounts, free drinks, and paid birthday off.
- Other info: Dynamic environment with opportunities for growth and learning.
- Why this job: Be the hero of the party and create unforgettable memories!
- Qualifications: Passion for fun, teamwork, and working with children.
The predicted salary is between 20000 - 25000 £ per year.
The role of the Bouncer is to deliver a world-class experience and big-time fun for jumpers, climbers and fun-seekers from Toddlers to Teens and adults. Ensuring safety is paramount, through a solid knowledge and execution of industry and business standards and procedures, you will ensure everyone has fun in a safe and secure environment.
The Bouncer's role is to consistently engage with customers, delivering games, competitions, activities and events that ensure customers want to come back again and again. These activities will also include SEN sessions, to ensure every child has a great experience with Oxygen. Bouncers will also be the heroes during our themed events, creating an exciting atmosphere, engaging with the customers, ensuring everyone has a brilliant time. Bouncers will need to be comfortable being on the microphone and being centre of attention; dancing skills are a bonus!
Benefits:
- Industry-leading pay
- 50% off food and drinks while on shift
- Free & unlimited hot drinks while on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 3 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Skills & Experience:
- A genuine ambition to deliver a fun customer experience, consistently
- Comfortable working with children
- Comfortable working at height (where applicable)
- Comfortable working in a busy, fast-paced environment
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Physically active
- Able to communicate professionally and with respect at all times
- Excellent record of time keeping
- Trampolining experience desirable
- Experience with Health & Safety desirable
- Experience working with children desirable
Bouncer in Manchester employer: Oxygen
Oxygen in Greater London is an exceptional employer that prioritises creating a vibrant and welcoming atmosphere for both guests and staff. With a strong focus on employee well-being, we offer fantastic benefits such as discounted food and drinks, paid holiday leave, and rewards for long-term commitment, all within a dynamic work culture that encourages personal growth and development. Join us to be part of a team that values high energy and excellent communication, making every day a fun and rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Bouncer in Manchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Oxygen and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Oxygen and let us see your personality shine through!
We think you need these skills to ace Bouncer in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Oxygen.
Get Familiar with Our Brand:Before applying, take some time to learn about Oxygen and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Oxygen
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Oxygen.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Oxygen will surely appreciate.
