At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant park environment.
- Company: Join a fun and inclusive park that values creativity and teamwork.
- Benefits: Enjoy industry-leading pay, discounts, and extra holiday perks.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be a key player in creating memorable moments for families and friends.
- Qualifications: 3+ years in leadership, F&B management experience, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Park Manager will work closely with the Deputy and Park Manager to develop, lead and empower a highly motivated and talented team, delivering our four values: pride, passion, playing together, and moments of WOW-ness. You will oversee the day-to-day running of the park, spanning the entire customer journey, leading by example to provide exceptional and engaging customer service. You will inspire and coach your team to do the same, ensuring compliance with brand standards and SOPs, and challenging performance when needed.
You will be an inclusive leader who demonstrates respect, collaboration, and takes collective responsibility in all you do. As an authentic brand ambassador, you will be commercial, creative, brave, and curious, creating a culture that reflects these behaviours and attributes.
Skills and experience:
- Minimum 3 years' experience in a leadership role
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Experience with planning and running events
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Experience working with SEN children and customers
- Knowledge of industry H&S standards and compliance
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks, etc.
- IOSH qualification desirable
- First aid qualification desirable
Benefits:
- Industry-leading pay
- 50% off food and drinks while on shift
- 50p hot drinks on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave with service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants, and high street and online stores
Assistant Park Manager in Manchester employer: Oxygen
As an Assistant Park Manager, you will thrive in a vibrant and inclusive work culture that prioritises employee empowerment and exceptional customer service. With industry-leading pay, generous discounts, and a commitment to personal growth, this role offers a unique opportunity to lead a passionate team while enjoying the benefits of working in a dynamic leisure environment. Join us to create memorable experiences for our guests and develop your career in a supportive setting that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Park Manager in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, and think about how you can embody those in your responses. This will show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or coached your team. Be ready to share these during your interview to demonstrate your experience and how you align with their focus on empowerment.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful queries about the park's operations or team dynamics. This shows your genuine interest and helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Assistant Park Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the role shine through! We want to see how excited you are about being an Assistant Park Manager and how you embody our values of pride, passion, and playing together.
Tailor Your Experience:Make sure to highlight your relevant experience, especially in leadership roles and F&B management. We’re looking for someone who can inspire and coach a team, so share specific examples of how you've done this in the past!
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and how they’ve shaped you as a leader. Remember, we want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oxygen
✨Know Your Values
Familiarise yourself with the company's core values: pride, passion, playing together, and moments of WOW-ness. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific instances where you inspired or coached your team to achieve exceptional customer service, as this is crucial for the Assistant Park Manager role.
✨Understand Financials and KPIs
Brush up on your knowledge of financial data and KPI management. Be prepared to discuss how you've used these metrics to drive performance in previous roles, as this will demonstrate your ability to manage the park's operations effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you had to ensure compliance with health and safety standards or manage events, and how you navigated those scenarios successfully.
