At a Glance
- Tasks: Lead and empower a talented team to create unforgettable guest experiences.
- Company: Join a vibrant park known for its fun and engaging atmosphere.
- Benefits: Enjoy industry-leading pay, bonuses, and amazing discounts on food and entry.
- Other info: Opportunities for career growth and a culture of creativity and collaboration.
- Why this job: Be a brand ambassador and make a real impact in a dynamic environment.
- Qualifications: 3+ years in leadership, excellent customer service, and event management skills.
The predicted salary is between 30000 - 40000 £ per year.
The Deputy Park Manager will develop, lead and empower a highly motivated and talented team to deliver our four values: pride, passion, playing together, and moments of WOW-ness. As the Deputy, you will role model the behaviours you want to see in your team, including never walking past a problem, delivering engaging and industry-leading experiences and events. You will comply with all activity and F&B guidance and legislation, ensuring your team are well trained and compliant in these areas.
As a leader, you will demonstrate curiosity, creativity, bravery, and a collaborative approach, innovating your offering and trying new things regularly. You will support the Park Manager to coach and develop both your management and team to deliver exceptional guest experiences while planning for future succession. You will be a brand ambassador who will take your business to the next level, creating a culture that reflects these behaviours and attributes.
Skills and experience:
- Minimum 3 years' experience in a leadership role
- Workforce management and labour control experience
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Proven experience coaching and training team members
- Experience in running and delivering events successfully
- Knowledge of industry H&S standards and compliance
- Hospitality/Leisure/Events experience
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks, etc.
- IOSH qualification desirable
- First aid qualification desirable
- Alcohol license desirable
Benefits:
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50p hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 50% off up to 4 parties a year for your family & friends
- 50% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants, and high street and online stores
Deputy Park Manager in London employer: Oxygen
As a Deputy Park Manager, you will thrive in a vibrant and dynamic work environment that champions creativity, collaboration, and exceptional guest experiences. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership development opportunities, ensuring you can advance your career while enjoying industry-leading benefits such as generous discounts, a company bonus scheme, and additional holiday leave. Join us in fostering a culture of pride and passion, where every team member is empowered to innovate and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Park Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they embody their values like pride and passion. This will help you connect with them during your chat!
✨Tip Number 2
Prepare some examples of how you've led a team or tackled challenges in the past. Think about moments where you demonstrated creativity or bravery, as these traits are key for the Deputy Park Manager role.
✨Tip Number 3
Don’t just wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences and what they love about working there. It shows initiative and can give you insider info!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and contributing to those WOW moments!
We think you need these skills to ace Deputy Park Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the role shine through! We want to see how excited you are about leading a team and creating those 'WOW' moments for guests. Share specific examples of how you've done this in the past.
Be Creative:Don’t be afraid to think outside the box! We love innovative ideas, so if you have any unique approaches to team management or guest experiences, make sure to include them in your application. Show us your creative side!
Highlight Your Leadership Skills:As a Deputy Park Manager, leadership is key. Use your application to showcase your experience in managing teams and developing talent. We want to know how you've empowered others and tackled challenges head-on.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Oxygen
✨Show Your Leadership Skills
As a Deputy Park Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you empowered them and tackled challenges head-on. Think about specific situations where you role modelled the behaviours you want to see in your team.
✨Emphasise Customer Experience
This role is all about delivering exceptional guest experiences. Be ready to discuss your approach to customer service and engagement. Share stories that highlight your creativity and bravery in enhancing guest satisfaction, and how you’ve innovated experiences or events in previous roles.
✨Know Your Numbers
Understanding financial data and KPIs is crucial for this position. Brush up on your knowledge of workforce management and labour control. Be prepared to discuss how you've used data to make informed decisions and improve team performance in your past roles.
✨Demonstrate Curiosity and Creativity
The ideal candidate will be curious and creative. Think of examples where you've tried new things or approached problems with an innovative mindset. During the interview, express your enthusiasm for continuous improvement and how you plan to bring fresh ideas to the park.
