At a Glance
- Tasks: Be the friendly face of Oxygen, welcoming guests and creating memorable experiences.
- Company: Join a vibrant team at a leading entertainment venue.
- Benefits: Enjoy industry-leading pay, discounts, and paid holidays.
- Other info: Great opportunity for personal growth and teamwork in a lively setting.
- Why this job: Make a difference in guests' lives while having fun and building excitement.
- Qualifications: Passion for customer service and ability to work in a fast-paced environment.
The predicted salary is between 20000 - 25000 € per year.
The role of Guest Hosts is to be the face of Oxygen, greeting guests and visitors with warm smiles and treating everyone like friends and family. They set the tone for the customer journey, helping children feel excited and parents feel assured about their experience. Being friendly, organised, and professional are key to success in this role. High energy and a positive outlook are essential during both busy and quieter times.
Guest Hosts have the first opportunity to create moments that matter, from smooth check-in to sign-posting the park and building excitement and anticipation. They will also discuss and sell upcoming events and additional activities to ensure everyone maximises their time with us. Collaboration with other teams in the café, on courts, and at parties is crucial for clear communication and providing the best customer experience.
Benefits:- Industry-leading pay
- 50% off food and drinks while on shift
- 50p hot drinks while on shift
- Free entry for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 50% off up to 4 parties a year for your family & friends
- 50% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 3 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants, and high street and online stores
- A genuine ambition to deliver a fun customer experience consistently
- Comfortable working with children
- Comfortable working in a busy, fast-paced environment
- Organised and able to manage own time
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Able to communicate professionally and with respect at all times
- Excellent record of timekeeping
- Reception experience desirable
- Sales experience desirable
- Experience working with children desirable
Guest Host in Crawley employer: Oxygen
Oxygen is an exceptional employer that prioritises a vibrant and supportive work culture, making it an ideal place for Guest Hosts to thrive. With industry-leading pay, generous discounts, and opportunities for personal growth, employees are encouraged to create memorable experiences for guests while enjoying a fun and dynamic environment. The company's commitment to employee well-being is evident through its comprehensive benefits package, including paid time off for birthdays and increased holiday leave, ensuring that every team member feels valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Host in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Oxygen's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your smile! As a Guest Host, your energy is key. Stand in front of a mirror and practice greeting imaginary guests with enthusiasm. It’ll help you feel more confident when it’s time to shine!
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've delivered excellent customer service or worked well in a team. These stories will help you stand out and show how you can contribute to the fun atmosphere at Oxygen.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Guest Host in Crawley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your friendly and positive vibe, just like you would when greeting guests. Use a warm tone and don’t be afraid to show your excitement for the role.
Tailor Your Application:Make sure to tailor your application to the Guest Host role. Highlight any experience you have working with children or in customer service. We love seeing how your skills match what we’re looking for, so be specific!
Keep It Organised:Just like in the role, organisation is key in your application. Make sure your CV and cover letter are well-structured and easy to read. This shows us that you can manage your time effectively and present information clearly.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Oxygen
✨Show Your Smile
As a Guest Host, your energy and positivity are key. Practice smiling genuinely and greeting people as if they’re friends. This will help you convey the warmth and friendliness that the role demands.
✨Know the Park Inside Out
Familiarise yourself with all the attractions, events, and activities at the park. Being able to confidently talk about what’s happening will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Demonstrate Team Spirit
Since you'll be working closely with other teams, highlight your teamwork skills. Share examples of how you've collaborated in the past, especially in busy environments, to ensure a smooth experience for customers.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face and how you would handle them. Practising responses to common questions or concerns can showcase your problem-solving skills and readiness for the role.
