At a Glance
- Tasks: Be the go-to person for customer queries and ensure smooth order processing.
- Company: Join a dynamic manufacturing team focused on customer satisfaction.
- Benefits: Fixed-term contract until January 2027 with competitive pay and travel opportunities.
- Other info: Fast-paced environment with opportunities for personal growth and development.
- Why this job: Make a real difference by solving problems and building strong customer relationships.
- Qualifications: Experience in customer service, especially in engineering or manufacturing is a plus.
The predicted salary is between 25000 - 32000 € per year.
Department: Customer Service
Location: Office Based near Warrington
Contract: Fixed Term until January 2027
Please note: this role will involve occasional travel (approximately 2-3 times per month) to a nearby warehouse, the location of which is not accessible via public transport, therefore a full driving licence and access to a vehicle is essential.
Join a Fast Moving, Customer Focused Team
We’re looking for a confident, proactive, and solutions driven Customer Service Representative to join our EMEA Customer Service team on a fixed term contract until the end of January 2027. This is more than a traditional customer service role. We’re looking for someone who enjoys taking ownership, solving problems independently, and building strong relationships with customers and colleagues alike. The position would suit someone with expertise in customer service for an engineering or manufacturing business.
You’ll become a key point of contact for customers across the business, helping to ensure enquiries, orders, and issues are handled efficiently, professionally, and with a genuine focus on delivering an outstanding customer experience.
If you thrive in a fast paced environment, enjoy finding solutions, and take pride in getting things right first time, we’d love to hear from you.
Customer Service Representative in Manufacturing in Manchester employer: Oxygen Talent Solutions
As a Customer Service Representative in our dynamic manufacturing environment near Warrington, you'll be part of a fast-moving team that values proactive problem-solving and strong customer relationships. We offer a supportive work culture that encourages personal growth and development, alongside competitive benefits and the opportunity to make a real impact in delivering exceptional service. Join us for a rewarding career where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative in Manufacturing in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing and customer service sectors. Use LinkedIn to connect with current employees at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching common customer service scenarios in manufacturing. Think about how you would handle specific situations and be ready to share your problem-solving skills. We want to see that you can think on your feet!
✨Tip Number 3
Show off your personality! During interviews, let your confidence and proactive attitude shine through. Remember, they’re looking for someone who can build strong relationships, so don’t be afraid to show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Service Representative in Manufacturing in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience, especially in manufacturing or engineering. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've taken ownership and solved problems in previous roles – we love a proactive attitude!
Show Your Personality:We’re not just looking for qualifications; we want to get to know you! Let your personality come through in your application. Be confident and genuine, and show us how you build strong relationships with customers and colleagues.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the conversation about how you can join our fast-moving team!
How to prepare for a job interview at Oxygen Talent Solutions
✨Know Your Stuff
Make sure you understand the basics of customer service in a manufacturing context. Brush up on common challenges faced in this industry and think about how you would handle them. This will show that you're proactive and ready to take ownership.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved customer issues. Be ready to discuss specific situations, what actions you took, and the positive outcomes. This will highlight your solutions-driven approach.
✨Demonstrate Relationship Building
Think about how you can build strong relationships with customers and colleagues. During the interview, share instances where you've fostered good communication and collaboration. This will illustrate your ability to thrive in a team-focused environment.
✨Be Ready for Travel Questions
Since the role involves occasional travel, be prepared to discuss your driving experience and how you plan to manage the logistics. Showing that you're organised and can handle travel will reassure them that you're a reliable candidate.
